EVS Tech-Housekeeping Full Time Nights

Northwestern Memorial Healthcare•Lake Forest, IL
•$17 - $24

About The Position

The EVS Tech II supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This full-time position is located at Catherine Gratz Griffin Lake Forest Hospital and is scheduled for 40 hours per week, from 10:00 p.m. to 6:30 a.m., with an every-other-weekend rotation. The role cleans and maintains patient rooms and other assigned hospital spaces, follows infection-control precautions, maintains supplies and equipment, and promotes workplace safety. The EVS Tech II also communicates with supervisors and customers, manages assigned work efficiently, supports continuous improvement and cost reduction, and contributes to a professional, respectful, patient-focused environment.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s proper tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow policies and procedures for patient isolation and contact precautions as necessary.
  • Stock paper products and other supplies in assigned areas as needed or designated.
  • Keep carts and equipment clean and in working condition, and store them in appropriate areas.
  • Promote workplace safety by using wet-floor signs and personal protective equipment and by not leaving carts or supplies unattended.
  • Use chemicals and equipment safely and effectively, including using appropriate chemicals at the correct dilution in properly labeled containers.
  • Notify the supervisor about equipment needing repair and report safety hazards to the manager.
  • Communicate issues to the supervisor, including schedule-completion concerns, and report observed deficiencies or work requests to the supervisor, manager, or Call Center; pick up debris outside the regular work area.
  • Maintain professional relationships with hospital personnel while protecting the confidentiality of patient information.
  • Articulate the designated scripting model to customers.
  • Use organizational and departmental resources efficiently.
  • Manage the work schedule and complete tasks and assignments on time.
  • Contribute to continuous-improvement opportunities and processes.
  • Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; address questions and concerns or identify appropriate people and resources, and help patients and customers find their way.
  • Use effective service-recovery skills to address problems or service breakdowns.
  • Demonstrate teamwork by assisting coworkers within and across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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