EVS Tech-Housekeeping Full Time Nights

Northwestern Memorial Healthcare • Lake Forest, IL

10d • Onsite

About The Position

The EVS Tech II reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and follows applicable policies, procedures, guidelines, and regulatory and accreditation standards. This is a full-time, 40-hour-per-week position at Catherine Gratz Griffin Lake Forest Hospital, working from 10:00 p.m. to 6:30 a.m. with an every-other-weekend rotation.

The role cleans and maintains patient rooms and other assigned hospital areas, follows isolation and contact-precaution procedures, replenishes supplies, and keeps housekeeping equipment clean and safely stored. The EVS Tech II promotes workplace safety, communicates issues and hazards to supervisors, and supports a clean, safe, welcoming environment for patients, visitors, and staff. The position also involves providing courteous customer service, protecting patient confidentiality, managing assigned work efficiently, and collaborating with coworkers to improve services and work processes.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned spaces, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow procedures for patient isolation and contact precautions as needed.
• Restock paper products and other supplies in assigned areas.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely.
• Use appropriate chemicals at the correct dilution and in properly labeled containers.
• Notify a supervisor about equipment needing repair and report safety hazards to a manager.
• Communicate issues to a supervisor, including when scheduled work cannot be completed, and proactively report deficiencies or work requests.
• Maintain professional relationships with hospital personnel while protecting patient confidentiality.
• Use the designated customer-service scripting model.
• Use organizational and departmental resources efficiently and complete tasks and assignments on time.
• Contribute to continuous improvement, cost-reduction, streamlined processes, and the growth of services.
• Present a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; respond promptly to questions and concerns or direct them to appropriate resources.
• Give patients and customers directions or help them find their way.
• Use service-recovery skills to resolve problems or service breakdowns.
• Support coworkers within and across departments and communicate effectively while respecting diverse opinions and acknowledging others’ contributions.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed