EVS Lead Custodian - Full-Time

Lucky Eagle Casino•Rochester, WA
•Onsite

About The Position

The EVS Lead Custodian ensures casino areas are clean and presentable and may assist EVS department leadership with administrative functions as needed. The role safeguards the confidentiality, security, and accuracy of guest and team member records and promotes positive relations with guests and team members. Strong written and verbal communication, outstanding guest service, regular attendance, and a neat, professional appearance are expected. Later hours or weekend work may occasionally be required to meet project deadlines. This position directly supervises EVS Custodial personnel under a supervisor’s direction. Leads assume supervisor responsibilities when a supervisor is absent, including absences for PTO, callouts, or training. The role includes performing custodian duties, taking primary responsibility for shifts when a supervisor is unavailable, supporting staff and guests, maintaining casino property and equipment, and assisting with scheduling, clerical work, and training. A high school diploma or GED is required; a combination of education and experience may be considered. The role requires prior Housekeeping or Environmental Services experience, knowledge of cleaning solutions, and the ability to read and interpret SDS sheets. At least one year of custodial experience and demonstrated leadership skills are preferred. Applicants must be at least 21 years old, be able to obtain and retain a Washington State Class II Gaming License, pass a pre-employment drug screen, and maintain a driving record meeting the casino’s vehicle-insurance requirements. The work involves frequent standing, walking, hand use, reaching, stooping, crouching, working in cramped or awkward positions, and repetitive motions. The employee may regularly lift or move more than 75 pounds. The casino and hotel environment may include heavy smoke, temperature fluctuations, noise, low light, dust, pollen, odors, wildlife, and exposure to outdoor weather conditions.

Requirements

  • High school diploma or GED; a combination of experience and education may be considered.
  • Prior Housekeeping or Environmental Services experience.
  • Working knowledge of cleaning solutions and ability to read and interpret SDS sheets.
  • At least 21 years of age.
  • Ability to obtain and retain a Washington State Class II Gaming License.
  • Successfully pass a pre-employment drug screen.
  • Have and maintain a driving record that meets the minimum requirements of the casino’s vehicle insurance provider.
  • Strong written and verbal communication skills.
  • Provide outstanding guest service to team members, guests, and vendors.
  • Regular attendance and a neat, well-groomed professional appearance.
  • Ability to meet the physical demands of the job, including regularly lifting or moving more than 75 pounds.

Nice To Haves

  • A minimum of one year of custodial experience.
  • Proven leadership skills.

Responsibilities

  • Perform all functions listed in the Custodian job description.
  • Assume primary responsibility for shifts when a supervisor is not present.
  • Know and ensure adherence to casino safety policies and procedures.
  • Assist subordinate division team members with guest complaints and incidents as needed.
  • Understand and promote the casino’s Mission Statement and Culture.
  • Know the casino’s Disaster Plan and understand the role in it.
  • Participate in team member recognition, evaluation, and disciplinary processes.
  • Assist with preparing schedules.
  • Maintain casino property and equipment.
  • Perform clerical duties as needed.
  • Participate in training new team members.
  • Perform other duties as assigned.
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