EVS and Transport Services Supervisor

HealthPartners•Saint Paul, MN

About The Position

Regions Hospital is seeking an Environmental Services (EVS) and Transport Supervisor to lead a team responsible for creating a safe, clean, and welcoming environment for patients, visitors, and staff. The supervisor oversees daily EVS and Transport operations, supports employee development, drives operational excellence, and helps ensure outstanding service and customer satisfaction throughout the hospital. The role evaluates productivity and department processes, oversees staffing and workflow, partners with hospital teams to support patient flow, manages departmental budgets and resources, and monitors and prioritizes cleaning and transport requests. The supervisor also fosters accountability, teamwork, safety, and customer service; coaches and develops staff; addresses performance concerns; and recruits, hires, and onboards team members. This is a 1.0 FTE position working 40 hours per week, Monday through Friday, from 7:00 a.m. to 3:30 p.m.

Requirements

  • High school diploma or equivalent.
  • Four years of hospital support services experience.
  • At least one year of operational leadership experience.
  • Strong customer service skills.
  • Ability to work in a fast-paced environment, multitask, and effectively prioritize activities.
  • Ability to establish positive working relationships with employees and leaders.

Responsibilities

  • Evaluate productivity and departmental processes, identifying opportunities to improve efficiency and service quality.
  • Oversee daily staffing, scheduling, and workflow to ensure efficient operations and timely completion of work.
  • Partner with hospital teams to support patient flow and enhance the overall patient experience.
  • Manage departmental budgets and resources responsibly.
  • Monitor cleaning and transport requests, prioritize assignments, and allocate resources according to operational needs.
  • Promote accountability, teamwork, safety, and exceptional customer service.
  • Lead, coach, and develop EVS and Transport staff, including mentoring employees in lead roles.
  • Address employee performance concerns through coaching, counseling, and corrective action when appropriate.
  • Recruit, interview, hire, and onboard new team members.
  • Perform other duties as assigned.
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