Environmental Services (EVS) Supervisor

Advocate Health•Chicago, IL

6d•$27 - $40

About The Position

The Environmental Services Supervisor leads a dedicated team responsible for maintaining a safe, clean, and healing environment for patients, visitors, and teammates. The role calls for a leader who sets an example, communicates effectively, embraces accountability, and inspires high performance. The supervisor coaches and develops team members, addresses operational challenges, drives service excellence, and fosters a positive workplace culture. The supervisor coordinates assigned department operations, including staffing, workflow, throughput, quality improvement, and resource use. The role also performs staff-management responsibilities and ensures infection prevention practices, regulatory compliance, customer satisfaction, and adherence to the organization's Code of Ethical Conduct. This is a full-time position of 40 hours per week, scheduled from 2:30 p.m. to 12:00 a.m., with rotating weekends and holidays. The listed pay range is $26.55–$39.85 per hour. The work involves standing for much of the day, moving equipment or furniture, and possible exposure to dust, dirt, chemicals, radiation hazards, and blood or bodily fluids.

Requirements

High school graduate.
Typically, 2 years of experience in environmental services.
Strong management and interpersonal skills.
Excellent written and verbal communication skills, with the ability to communicate effectively with team members and leadership at all levels.
Basic computer skills.
Obtain Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association within 6 months, unless the department leader determines it is not required.
Able to stand for up to 80% of each workday, as well as sit, walk, lift, squat, and bend.
Able to occasionally push or pull up to 500 pounds with mechanical assistance and occasionally lift up to 50 pounds when moving equipment or furniture.
Able to work around possible exposure to dust, dirt, chemical and radiation hazards, and blood or bodily fluids, wearing appropriate clothing as required.

Responsibilities

Ensure effective infection prevention practices to provide a safe environment.
Adhere to applicable local, state, and federal standards, guidelines, and regulatory practices.
Measure, monitor, and improve quality to ensure services meet desired outcomes.
Provide consistent cleanliness and customer service that exceeds patients’ expectations.
Foster positive relationships and reliable service to support internal customer satisfaction.
Drive operational outcomes in alignment with the site or system scope of service.
Monitor and coordinate assigned department operations, including staffing, workflow, and throughput, to support productivity and customer satisfaction.
Schedule and monitor daily staffing to match demand, and use departmental resources appropriately to minimize waste.
Coach staff on performance, complete performance reviews, and support staff morale.
Recommend hiring, compensation changes, promotions, corrective actions, and terminations.
Understand and adhere to the organization's Code of Ethical Conduct, and ensure supervised employees comply with applicable policies, regulations, and laws.
Operate equipment necessary to perform the job and perform other related duties as required.