EVP and Chief Information Officer

NeighborWorks America • Washington, DC

8d • $180,000 - $200,000 • Hybrid

About The Position

The Chief Information Officer (CIO) is the executive leader responsible for establishing NeighborWorks America’s technology vision, digital transformation strategy, enterprise data strategy, and technology governance framework. The CIO partners with executive leadership and the Board to align technology investments with organizational objectives, manage enterprise technology risk, and ensure effective delivery of technology capabilities through the IT&S leadership team. The role provides strategic oversight of technology operations, cybersecurity, data governance, and innovation while fostering a high-performing, customer-focused technology organization.

The CIO leads technology strategy in support of NeighborWorks America’s mission, strategic goals, and operational priorities. The position provides executive oversight and direction for enterprise technology services, technology risk, cybersecurity governance, business resilience, and the IT&S division through a senior leadership team led by the SVP, IT&S and other department leaders. The CIO advances digital transformation, operational efficiency, collaboration, and data-informed decision-making across the organization and its network.

The CIO serves as the principal technology advisor to the CEO, Executive Leadership Team, and Board of Directors, providing updates on strategic technology initiatives, performance, enterprise risks, and cybersecurity posture. The role also manages the IT&S budget, contracts, and vendor relationships and represents NeighborWorks America in strategic partnerships, sector forums, and interagency technology initiatives.

This hybrid position reports to the Washington, DC headquarters office two days per week, with travel up to 15%. The work involves a fast-paced environment and extensive computer usage. The salary range is $180,000–$200,000.

Requirements

• Master’s degree in Information Technology, Information Systems, Business Administration, Public Administration, or a related discipline, or relevant experience.
• At least 18 years of progressive leadership experience in IT, digital transformation, technology governance, or related functions.
• At least seven years of senior leadership experience directing multiple technology disciplines, such as infrastructure, cybersecurity, enterprise applications, data and analytics, digital services, or technology operations.
• Demonstrated success in digital strategy, innovation, and transformation in mission-driven or complex multi-stakeholder environments.
• Strong background in IT governance, cybersecurity, regulatory compliance, and risk management.
• Exceptional leadership, change management, and communication skills, with the ability to inspire, influence, and collaborate.
• Mastery of IT theories, principles, concepts, standards, and practices sufficient to develop theories, concepts, standards, and methods across diverse information management specialty areas.
• Ability to oversee IT budget and acquisition activities effectively.
• Experience with ERP and CRM solutions.
• Strong project management skills and experience managing complex projects.
• Strong leadership and management skills, including experience leading and managing employees at different levels of responsibility.
• Ability to think strategically and effectively develop, communicate, and execute plans.
• Ability to coordinate input and priorities among multiple stakeholders.
• Strong problem-solving skills and willingness to take ownership of problems.
• Ability to thrive in a fast-paced and changing environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Familiarity with requirements management, bug-tracking, and collaboration tools such as Jira, Confluence, Copado, or similar.

Nice To Haves

• Relevant executive or professional certifications such as CISSP, CGEIT, PMP, ITIL, or equivalent credentials; highly preferred.
• Experience in the nonprofit, public, or housing/community development sectors.
• Certification in cybersecurity, project management, or IT service management, such as CISSP, PMP, or ITIL.
• Working knowledge of grants management systems, CRM platforms, or data warehousing tools.

Responsibilities

• Develop and lead an IT strategy aligned with NeighborWorks America’s mission, strategic goals, and operational priorities.
• Provide executive oversight and strategic direction for enterprise technology services delivered through the IT&S leadership team.
• Oversee enterprise technology risk, cybersecurity governance, and business resilience through delegated IT&S leadership.
• Drive data strategy and governance to support high-quality, accessible, actionable data for decision-making, strategic planning, and impact measurement.
• Provide executive leadership for the IT&S division through its senior leadership team, including the SVP, IT&S and other department leaders.
• Partner with senior leadership and cross-functional teams to advance digital transformation, improve operational efficiency, and strengthen collaboration across the NeighborWorks network.
• Advise the CEO, Executive Leadership Team, and Board of Directors on technology strategy, digital transformation, cybersecurity, data governance, and emerging technology trends.
• Provide executive leadership and the Board with regular updates on strategic technology initiatives, technology performance, enterprise risks, and cybersecurity posture.
• Manage the IT&S budget, contracts, and vendor relationships to steward resources, optimize return on investment, and support cost-effective technology solutions.
• Represent NeighborWorks America in strategic partnerships, sector forums, and interagency technology initiatives.

Benefits

• 401(k) match of up to 12%.
• 11 paid holidays.
• Generous leave, including 40 hours of paid volunteer time.
• Industry-leading benefits.
• Staff Training and Education Program (STEP) supporting continued learning and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive