Alpha Chief Commercial Officer, EVP

State Street•Boston, MA

About The Position

State Street is seeking a proven commercial executive to lead market growth, client engagement, pipeline quality, retention, and expansion across Alpha Platform & Software. The role owns the global commercial strategy and revenue agenda, translating Alpha’s integrated investment servicing, data, markets, and front-office capabilities into sustainable growth. The Chief Commercial Officer will set and execute the go-to-market approach, build a coordinated commercial organization across Alpha and Charles River Development, and establish disciplined forecasting and performance accountability. The position works closely with Sales, the Global Client Division, country heads, product, implementation, service delivery, and enterprise business leaders. It also represents Alpha in strategic client relationships and industry forums, bringing market intelligence and client feedback into strategy and investment planning. The role requires an executive who can lead a global organization, build client-centric collaboration, and balance revenue growth with profitability, risk, controls, and regulatory expectations.

Requirements

  • Bachelor’s degree required.
  • 15+ years of progressive commercial leadership experience in enterprise software, financial technology, or asset servicing, including significant time at the executive level.
  • Proven record of building and scaling a global sales, coverage, or commercial organization with full revenue accountability.
  • Direct experience selling complex, multi-year platform or front-to-back solutions to institutional investors.
  • Track record of improving win rates, pipeline quality, and client retention in a competitive market.
  • Experience operating as a member of a senior leadership team with board- and executive-level exposure.
  • Demonstrated ownership of a material revenue target and the operating discipline to deliver against it.
  • Executive presence and credibility with sophisticated institutional clients, boards, and consultants.
  • Commercial judgment on pricing, deal structuring, and profitability.
  • Ability to lead through a global matrix and build alignment across product, technology, delivery, and enterprise coverage teams.
  • Collaborative, One State Street mindset that reduces fragmentation and strengthens ownership of client outcomes.
  • Strong risk excellence orientation and sound judgment on client commitments, controls, and regulatory expectations.

Nice To Haves

  • Advanced degree preferred.

Responsibilities

  • Own the global commercial strategy and revenue agenda for Alpha Platform & Software, including new client acquisition, upsell, retention, and profitable growth.
  • Define and execute the go-to-market model, including segmentation, channels, market prioritization, and value proposition across asset managers, asset owners, wealth managers, and private markets clients.
  • Lead and integrate the Alpha and Charles River Development commercial organizations, including sales, sales engineering, and client coverage.
  • Establish pipeline discipline and forecasting rigor, with conversion metrics, win-rate accountability, and transparent reporting to Alpha leadership and the Executive Committee.
  • Partner with the Global Client Division, country heads, and enterprise business leaders to align coverage, avoid channel conflict, and present One State Street to clients.
  • Partner with the Alpha Chief Product Officer on pricing, packaging, commercial terms, and market-fit positioning.
  • Partner with the Head of Client Implementation and the Head of Service Delivery to protect time-to-value, reference ability, and client retention after the sale.
  • Serve as senior executive sponsor for strategic client relationships and represent Alpha with clients, prospects, consultants, and at industry forums.
  • Bring market intelligence, competitive insight, and client feedback into Alpha’s strategy and investment planning.
  • Build, develop, and lead a high-performing global commercial organization, strengthening talent depth across regions and setting clear performance expectations.

Benefits

  • 401(k) retirement savings plan with company match.
  • Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
  • Access to an Employee Assistance Program.
  • Eligibility for annual performance-based incentive awards, excluding certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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