Events Support Staff

For Gardens Sake•Durham, NC

About The Position

For Garden’s Sake is seeking enthusiastic, professional, and highly organized Events Support Staff to help deliver memorable experiences at its community-oriented retail garden center and events spaces. Events include weddings, private events, gardening classes, music nights, and seasonal markets, held at the historic O’Kelly Chapel, the retail Garden Center and Potting Shed, and the private Robin’s Nest events space. This is a part-time, year-round position with irregular hours determined by the events calendar, including a mix of afternoons, evenings, and weekends. Shifts are generally 5–6 hours, typically including 1–2 hours of setup, 3–4 hours of event support, and 1 hour of breakdown. Pay starts at $16 per hour, with weekly pay. The role involves lifting and carrying, standing and walking—including on uneven ground or gravel—and interacting with guests and teammates. Bar service is limited to bottles and cans; no mixology is required. Employees serving alcohol must be at least 18 and complete on-the-job ABC Server training.

Requirements

Exceptional interpersonal and verbal communication skills.
Strong organizational and time-management abilities.
Problem-solving skills and the ability to remain calm and professional under pressure in a fast-paced environment.
A personable, warm, and approachable demeanor.
Ability to work effectively both independently and as part of a team.
Physical stamina to stand for extended periods, lift up to 25 pounds, and assist with physical tasks.
Punctuality, reliability, proactivity, and a strong work ethic.
A flexible schedule and availability to work irregular afternoons, evenings, and weekends as required by the events calendar.
Must be at least 18 years old to serve alcohol and complete required on-the-job ABC Server training.

Nice To Haves

Previous experience in event support, hospitality, and/or customer service.

Responsibilities

Assist with physical event-space setup, including arranging tables and chairs, staging, decorating, and placing signage according to event layouts and specifications.
Verify and organize event materials, including registration packets, promotional items, and necessary equipment.
Conduct pre-event checks to ensure technical equipment, including A/V and lighting, is functioning properly.
Manage incoming traffic, direct guests to designated parking areas, and transport guests to the venue by golf cart as needed.
Greet and direct attendees and provide accurate information about event schedules, venue layouts, and facilities.
Manage registration and check-in, including ticketing and distribution of materials.
Serve alcoholic and non-alcoholic beverages; service is bottles and cans only, with no mixology.
Monitor event areas for cleanliness, order, and safety, addressing immediate issues or escalating them as needed.
Provide professional and courteous customer service in response to attendee questions, concerns, and special requests.
Assist speakers, vendors, and performers with logistical needs.
Support crowd control and ensure attendees follow event rules and safety guidelines.
Break down event spaces by taking down tables and chairs, packing equipment, and removing decorations and signage.
Assist with inventory of remaining materials and supplies.
Leave venues clean and in their original condition according to venue guidelines.
Provide Event Management with feedback on event execution and potential improvements.
Occasionally cover the Potting Shed concessions, serving beers, wines, sodas, and snacks, as well as LocoPops and Sunset Slush.