Events Support Specialist
About The Position
The Events Support Specialist supports the behind-the-scenes logistics for Olde Mecklenburg Brewery private events, from setup through final breakdown and guest service. Working directly alongside the Event Sales Manager, this role assists throughout the event process, including client inquiries and planning, event execution, and completion. The specialist handles administrative details, coordinates event requirements with clients and operations teams, oversees event spaces, and anticipates needs to help events run smoothly. During non-event periods, the role may provide additional hospitality and taproom support as operational needs allow. The position is based in Charlotte, North Carolina, and is full-time, non-exempt, and overtime eligible. Compensation includes a base salary plus variable event-based compensation.
Requirements
- Hospitality experience required.
- Strong interpersonal skills and a guest-first mindset.
- Ability to multitask in a fast-paced environment.
- Positive, professional, and reliable.
- Flexible schedule, including evenings, weekends, and holidays.
- Ability to lift 30 pounds and remain on your feet for extended periods.
- Must pass a pre-employment/post-offer background check.
Nice To Haves
- Leadership or management experience.
Responsibilities
- Support the Event Sales Manager throughout the event process, from initial client inquiry and planning through execution and completion.
- Assist with client communications, event inquiries, site tours, proposals, and follow-ups as needed.
- Manage administrative event details, including documentation, guest counts, menu selections, timelines, and internal event notes.
- Coordinate event requirements, timelines, layouts, and special requests among the Event Sales Manager, clients, and operations teams.
- Oversee event setup, breakdown, and transitions between functions, ensuring spaces are prepared and events run smoothly.
- Anticipate client and operational needs, identify potential challenges, and coordinate solutions proactively.
- Provide hospitality and taproom support during non-event periods as operational needs allow.
- Maintain detailed knowledge of event spaces, menus, beverage offerings, packages, and policies to assist clients and support sales.
- Ensure events comply with OMB service standards, operational procedures, and applicable health, safety, and alcohol service regulations.
Benefits
- Medical, dental, and vision coverage.
- Employer-paid long-term disability coverage.
- Paid time off.
- 401(k) retirement plan with company match.
- Free beer stipend for OMB staff.
- Employee discount on food, merchandise, and beer.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
