Events Specialist

Marriott•San Antonio, TX

About The Position

The Events Specialist verifies on-property event planning and execution, provides on-property sales support for MSB property General Managers, and completes administrative duties delegated at the discretion of property General Managers. The role serves as the primary point of contact for guests organizing and attending meeting events, ensuring their end-to-end experience operates smoothly. It also acts as the primary point of contact for the Group Sales Office and Area Sales teams, and collects, develops, and submits content to update property websites on Marriott.com. The position requires following company policies and procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, and delivering courteous guest service. The specialist communicates professionally, prepares and reviews written documents accurately, handles telephone calls appropriately, builds positive working relationships, supports team goals, and responds appropriately to guest concerns. Other reasonable duties may be requested by supervisors.

Requirements

Ability to communicate clearly and professionally with others.
Ability to prepare and review written documents accurately and completely.
Ability to answer telephones using appropriate etiquette.
Ability to develop and maintain positive working relationships and support team goals.
Ability to listen and respond appropriately to guest concerns.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

Verify on-property event planning and execution.
Provide on-property sales support for MSB property General Managers.
Serve as the primary point of contact for guests organizing and attending meeting events and help ensure their end-to-end experience operates smoothly.
Act as the primary point of contact for the Group Sales Office and Area Sales teams.
Collect, develop, and submit content to update property websites on Marriott.com.
Complete administrative duties delegated at the discretion of property General Managers.
Follow company policies and procedures; maintain professional appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to guest concerns.
Perform other reasonable job duties as requested by supervisors.