Events Group Coordinator

Marriott • Hoboken, NJ

3d • $25 - $28

About The Position

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general hotel operations. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and appropriate treatment of VIP guests.

Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign work and ensure tasks are completed on time and meet appropriate quality standards. Report work-related accidents or injuries immediately to a manager or supervisor. Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; protect confidential information and company assets. Communicate clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns. Read and visually verify information in various formats. Perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent preferred.
• At least 1 year of related work experience preferred.
• No supervisory experience required.
• No license or certification required.
• Ability to stand, sit, or walk for an extended period of time.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.

Responsibilities

• Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts.
• Provide courteous and knowledgeable service to guests and associates.
• Maintain proficiency in reservations and general hotel operations.
• Manage group blocks, including pickup numbers, reservation methods, billing, and appropriate treatment of VIP guests.
• Coordinate tasks with other departments and serve as a departmental role model or mentor.
• Assign work and ensure tasks are completed on time and meet quality standards.
• Immediately report work-related accidents or injuries to a manager or supervisor.
• Follow company policies and procedures; maintain a professional appearance; protect confidential information and company assets.
• Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones appropriately.
• Develop positive working relationships, support team goals, and respond appropriately to employee concerns.
• Read and visually verify information in a variety of formats.
• Perform other reasonable job duties as requested.

Benefits

• Marriott offers a wide range of benefits designed to support associates and their families, enrich wellbeing, empower careers, and support new adventures; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED