Events & Field Marketing Specialist

TJM Labs•Newark, DE

22h•Hybrid

About The Position

TJM Labs builds Pharmacy AI, which are AI agents that help pharmacies handle repetitive tasks, freeing up pharmacists to focus on patients. Their platform integrates with existing pharmacy systems to manage prescription intake, data entry, refill management, and patient calls, supporting over 550 pharmacies and automating millions of tasks daily. The company was founded by pharmacists and uses a Dual-Expert Model™ where pharmacists and engineers collaborate to create automation solutions for real-world pharmacy challenges. TJM Labs is a remote-first, high-growth organization focused on helping pharmacies scale efficiently. Their culture values direct impact, autonomy, collaboration, practical problem-solving, continuous learning, and a commitment to healthcare. Employees can see the impact of their work on real pharmacies and contribute to technology that supports healthcare professionals.

Requirements

2+ years in B2B event and field marketing, ideally in healthcare, pharmacy, or SaaS.
Hands-on experience running trade show booths and hosted events, ideally for a company with a busy event calendar.
Experience with email marketing platforms, webinar tools (Zoom, ON24 or similar), and CRM data management (HubSpot, Salesforce or similar).
Experience managing vendors and event budgets.
AI-native: use AI daily to draft emails and invites, build invite lists, plan logistics, analyze campaign results, and automate follow-up.
Extremely proactive and very organized: anticipate needs, spot and fix problems early, and manage multiple deadlines simultaneously.
Comfortable working with sales and executives, and holding them accountable for event commitments.
Willing and able to travel up to 25% to events anywhere in the U.S.
Based in or able to commute to Newark, Delaware, with regular in-office time to manage, pack, and ship event materials.
Able to lift up to 40 lbs.

Nice To Haves

Experience marketing to pharmacies or at healthcare industry trade shows.
Experience with gifting platforms (Sendoso or similar).

Responsibilities

Own the events calendar and budget, including recommending which shows to attend, sponsor, or drop based on results.
Manage all event logistics: registration, booth and sponsorship packages, shipping, swag, travel and hotel, lead capture, and staffing schedules.
Maintain booth and swag inventory at the Newark office.
Partner with sales and executives for pre-event outreach to book meetings and post-event follow-up within 48 hours.
Coordinate speaking slots and CE sessions with executives, including managing deadlines, templates, and materials.
Run TJM Labs’ annual customer conference end-to-end, including venue, budget, registration, attendee experience, and post-event follow-up.
Host an ongoing Lunch & Learn series for pharmacies and partners, managing scheduling, catering, content, invitations, and follow-up.
Plan intimate dinners for pharmacy owners and executives around conferences and in key markets.
Run the monthly webinar series, from topic and speakers to promotion, run-of-show, recording, and follow-up.
Own event and webinar promotion email and support the customer newsletter, nurture sequences, and product announcements.
Manage the email platform and its sync with the CRM, ensuring clean lists and high deliverability, and reporting on opens, clicks, and meetings sourced.
Run gifting and direct mail sends to target accounts, event invitees, and customers.
Support the customer reference program, advisory board, and customer council meetings.
Keep event, webinar, and campaign records clean in the CRM, including invite lists, attendees, and follow-up.
Report on every event, including meetings booked, pipeline created, cost per meeting, and ROI.