Event Coordinator

Lake Nacimiento Hospitality•Bradley, IL

About The Position

The Events Coordinator generates new business opportunities, manages client inquiries, and coordinates event bookings. The role supports the sales process from initial contact through contract completion and works with operational teams to provide a positive client experience and successful events. The Coordinator collaborates with the Marketing Manager, Executive Chef, Food and Beverage Manager, Rooms Manager, and other team members, and may assist reservations and event operations as business needs require. Responsibilities may change based on business and operational needs.

Requirements

Strong communication, interpersonal, and customer service skills.
Ability to build positive relationships with clients, vendors, and team members.
Strong organizational and time management skills, including the ability to manage multiple priorities and deadlines.
Ability to prepare accurate estimates, proposals, contracts, and related documentation.
Proficiency in Microsoft Office applications and ability to learn sales and event management systems.
Strong attention to detail and problem-solving skills.
Ability to work independently or as part of a team.
Flexibility to work weekends, holidays, or adjusted schedules based on business and event needs.
Ability to work in office and hospitality/event environments.
Ability to stand, walk, and conduct property tours for extended periods.
Ability to use standard office equipment and perform computer-based tasks.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Previous experience in sales, hospitality, event coordination, customer service, or a related field is preferred.

Responsibilities

Generate sales leads through networking, referrals, research, outreach, site visits, and cold calling, with an emphasis on group business.
Identify and develop sales opportunities using existing contacts, previous client records, and prospective customer databases.
Respond promptly and professionally to customer inquiries by phone, email, website, or in person.
Schedule and conduct site tours, presenting event spaces, amenities, and available services.
Recommend catering options, amenities, and upgrades based on client needs and preferences.
Work toward sales goals and revenue projections established by the General Manager.
Prepare event estimates, proposals, and contracts, and coordinate collection of signed agreements and required deposits.
Build and maintain positive relationships with clients, community partners, and agency representatives.
Understand client event objectives, coordinate details, and align expectations with available services and operational needs.
Maintain accurate records of sales activities, prospective clients, contracts, and client communications.
Communicate event details and special requests to operational teams.
Collaborate with the Marketing Manager, Executive Chef, Food and Beverage Manager, Rooms Manager, and other team members to coordinate event requirements.
Provide sales updates to the General Manager, participate in meetings, and prepare reports as requested.
Assist other departments, including reservations and event operations, as business needs require.
Perform other related duties as assigned.