Event Coordinator

Dave & Buster's Inc.•Norman, OK
•$10 - $16

About The Position

The Event Coordinator supports the sales department by completing administrative functions and confirmation calls that help the store operate efficiently and finalize event details. The role also participates in the sales process and books a portion of the social events market. The coordinator works with event hosts, the Sales Team, Management Team, and Operations to ensure guest requests are communicated and event paperwork and contracts are accurate and up to date. The role also provides follow-up and payment support, helps Operations prepare for events, and performs other duties as assigned.

Requirements

  • Friendly demeanor and a “You Got It” attitude.
  • Good decision-making skills.
  • Ability to communicate effectively with guests, the Sales Team, and the Management Team.
  • Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
  • Ability to clearly communicate guest needs to Operations and other team members.
  • Strong organizational skills.
  • Strong verbal communication skills.
  • Ability to analyze basic data to support decision-making by Operations and the Sales Team.
  • Ability to read and communicate in English.

Responsibilities

  • Ensure Special Events Guests’ needs are met and communicate host requests so contracts are updated.
  • Handle requests for proposals and calls for social events, converting opportunities into confirmed business.
  • Conduct site tours as needed.
  • Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure staffing support.
  • Provide administrative support to the Sales Department, including following up with event hosts after a sale is confirmed.
  • Communicate changes to banquet event orders (BEOs) and updated signed contracts to Operations.
  • Follow up on accounts receivable, collect payment information, and close out outstanding balances.
  • Submit check requests and invoices as needed.
  • Ensure Operations has the most up-to-date BEO for each event.
  • Offer upselling opportunities to event hosts after a sale is confirmed.
  • Perform other duties as assigned and assist team members as needed.
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