Event Coordinator

Dave & Buster's•Norman, OK

8d•$10 - $16

About The Position

The Event Coordinator supports the sales department by handling administrative duties and confirmation calls that help the store operate efficiently and finalize event details. The role also participates in the sales process, including booking social events. The coordinator works with event hosts, the Sales Team, Management Team, and Operations to address guest needs, keep event paperwork current, and support successful event execution. The role includes other duties as assigned.

Requirements

Friendly demeanor and a “You Got It” attitude.
Good decision-making skills and the ability to communicate effectively with guests, the Sales Team, and the Management Team.
Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
Ability to clearly convey guests’ needs to Operations and other team members.
Strong organizational skills.
Strong verbal communication skills.
Ability to analyze basic data to support decision-making by Operations and the Sales Team.
Ability to read and communicate in English.

Responsibilities

Ensure the needs of each special events guest are met and communicate host requests so contracts are updated accordingly.
Handle requests for proposals and calls for social events, converting them into closed business.
Conduct site tours as needed.
Distribute paperwork promptly and accurately for pop-up parties, coordinating with the Management Team to ensure appropriate staffing.
Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale is closed.
Communicate changes to banquet event orders (BEOs) and updated signed contracts to Operations.
Follow up on accounts receivable, collect payment information, and close remaining balances.
Submit check requests and invoices as needed.
Ensure Operations has the most up-to-date BEO for each event.
Offer upsell opportunities to event hosts after a sale is closed.
Address needs, share ideas, and assist team members as appropriate.