Events & Communications Manager

REINHARDT UNIVERSITY•Waleska, GA

1d•Onsite

About The Position

Reinhardt University is hiring an Events & Communications Manager for the Office of Admissions. The position is a critical member of the Admissions staff and reports directly to the Executive Director of Admissions. It works in a fast-paced, high-energy environment and calls for flexibility, a positive attitude, creativity, and a service-minded focus on engaging communications and memorable experiences for prospective students and guests. The manager coordinates and oversees campus visits—including in-person, on-campus, off-campus, and virtual visits—and Admissions events such as open houses, scholarship events, and events coordinated with other University departments. The role creates event communications and other Admissions materials, manages new-student communication campaigns, and supervises the Reinhardt Captains/Student Ambassadors. It also represents the University and Admissions Office to internal and external audiences and assists with admissions counseling as needed. Evening and weekend work is required beyond normal work hours.

Requirements

At least 2 years of work experience in higher education admissions, hospitality management, marketing, or customer service.
Familiarity with admissions technologies and platforms, including meeting-management software, Microsoft Teams, Zoom or other virtual-meeting platforms, database management, Jenzabar Recruitment Manager (JRM), Salesforce, Microsoft Outlook, Word, Excel, InDesign, Photoshop, Canva, and Illustrator, or other relevant platforms.
Successful completion of a background check.
Valid driver’s license, safe driving practices, and reliable transportation for approved business-related travel.
Excellent written and verbal communication and presentation skills.
Effective interpersonal and customer-service skills and the ability to maintain a professional image.
Ability to prioritize assignments and manage multiple projects simultaneously.
Flexibility to work independently, virtually, and collaboratively, and to adapt to changing environments and competing priorities.
Ability to work evenings and weekends.
Ability to communicate openly with supervisors and colleagues, collaborate across the institution, and support others’ work.
Ability to learn and maintain working knowledge of relevant admissions processes, policies, software, and technologies.
Ability to recommend improvements to office systems, processes, policies, and management.
Ability to walk between campus buildings, lift up to 30 pounds, and work seated or drive for extended periods.

Nice To Haves

Bachelor’s degree from a regionally accredited institution; event-management background and experience may be considered.

Responsibilities

Plan and coordinate Admissions events, including schedules, facilities requests, event materials, registrant communications, social media follow-up, campaigns, and attendance goals.
Create new-student communication campaigns in Jenzabar Recruitment Manager and develop cohesive communications aligned with University messaging and branding.
Report weekly on events and tours, including data and analysis, to inform decision-making and support enrollment goals.
Collaborate with University departments and staff to organize event and tour logistics, sessions, communications, facilities, dining, audiovisual needs, and public safety coordination.
Assist with planning and executing New Student Orientation, and manage online and graduate student orientation programs.
Recruit, select, train, and supervise Reinhardt Captains/Student Ambassadors, including coordinating scholarships and incentives.
Provide customer service to prospective students, campus visitors, and people making inquiries.
Create and publish annual event and tour schedules and communicate them through appropriate channels.
Coordinate individualized, group, weekday, weekend, off-campus, and virtual visits; lead tours when needed and coordinate tour routes and scripts with University staff.
Keep visit materials current and available, including pre-tour and next-step documents, school excuse notes, promotional items, meal-ticket documentation, maps, signs, information sessions, photo galleries, and post-tour communications.
Schedule faculty, staff, and athletic appointments for prospective-student classroom visits and related individual or group events.
Coordinate and maintain student showrooms, including decorations, upkeep, and host incentives; inspect tour routes and coordinate reviews of campus conditions with appropriate staff.
Develop training materials for Reinhardt Captains and Admissions Counselors on events, tours, and visit programs.
Schedule scholarship interviews and related student, faculty, and selection-process meetings and events.
Build, manage, and maintain JRM events and provide attendance reports to counselors.
Maintain knowledge of best practices for university admissions events and tours.
Serve on institutional committees as a representative of the Admissions Office and the role.
Assist with admissions counseling as needed.