Events Captain

Arcis Golf•Dublin, OH

9d•Onsite

About The Position

The Events Captain at The Club at Tartan Fields leads event-floor service for banquets, private events, weddings, golf tournaments, member events, and other celebrations. The role coordinates service and guides event staff to ensure events follow timelines, banquet event orders (BEOs), and club standards, while delivering attentive, professional, and personalized hospitality to Members and guests. The Events Captain works with the kitchen, bartenders, event coordinators, and management, and oversees event preparation, service, and cleanup. This position is intended as a development opportunity toward a future Events Coordinator role. The successful candidate will learn event planning, organization, logistics, Member communication, scheduling, BEO preparation, and administrative responsibilities, gradually taking on additional coordination duties.

Requirements

Previous banquet, catering, restaurant, or event service experience.
Positive, energetic, and professional attitude.
Strong leadership, communication, and organizational skills.
Ability to lead a team and delegate responsibilities effectively.
Strong attention to detail and commitment to exceptional service.
Ability to multitask, problem-solve, and remain composed in a fast-paced environment.
Professional demeanor and confidence interacting with Members and guests.
Desire to grow professionally and take on increased responsibility, with the goal of becoming an Events Coordinator.
Interest in learning event planning, administrative duties, and the business side of event operations.
Flexible availability, including evenings, weekends, and holidays as needed.
Ability to stand for extended periods and perform the physical requirements of event service.
Passion for hospitality, teamwork, and creating memorable experiences.

Nice To Haves

Prior supervisory or leadership experience.

Responsibilities

Lead and support the service team during banquets, private events, weddings, golf tournaments, and member events.
Ensure events are executed according to established timelines, banquet event orders (BEOs), and club standards.
Coordinate room setup, table arrangements, place settings, and other event details before guest arrival.
Conduct pre-event briefings to communicate expectations, service plans, and team assignments.
Provide hands-on leadership and direction to servers, bartenders, bussers, and other event staff.
Deliver attentive, professional, and personalized hospitality to Members and guests.
Communicate with the kitchen, bartenders, event coordinators, and management team.
Monitor food and beverage service for appropriate timing, presentation, and quality.
Anticipate guest needs and promptly address questions, concerns, and special requests.
Assist with event setup, breakdown, side work, and keeping event spaces clean and organized.
Ensure proper handling of equipment, linens, tableware, and event supplies.
Help maintain a professional appearance and positive atmosphere throughout events.
Support training and development of banquet staff to uphold consistent service standards.
Follow club procedures for responsible alcohol service, safety, and sanitation.
Assist with other food and beverage operations as needed.
Learn event planning and coordination, including BEO preparation, event organization, Member communication, scheduling, and logistics.
Gradually take on additional event coordination responsibilities in preparation for an Events Coordinator position.