Events Captain

Arcis Golf•Dublin, OH

10d•Onsite

About The Position

The Events Captain leads and supports the service team during banquets, private events, weddings, golf tournaments, member events, and other celebrations at The Club at Tartan Fields. This role coordinates event-floor service and logistics, helps ensure events meet club standards, and provides attentive, personalized hospitality to Members and guests. Compensation is $17.00 per hour plus service charge. The position is intended as a development opportunity toward a future Events Coordinator role. The Events Captain will learn event planning and coordination, including organization, logistics, Member communication, scheduling, BEO preparation, and administrative responsibilities, and may gradually assume additional coordination duties. The role also supports other food and beverage operations as needed.

Requirements

Previous banquet, catering, restaurant, or event service experience is required.
Positive, energetic, and professional attitude.
Strong leadership, communication, and organizational skills.
Ability to lead a team and delegate responsibilities effectively.
Strong attention to detail and commitment to exceptional service.
Ability to multitask, solve problems, and remain composed in a fast-paced environment.
Professional demeanor and confidence interacting with Members and guests.
Desire to grow professionally and take on increased responsibility, with the goal of becoming an Events Coordinator.
Interest in learning event planning, administrative duties, and the business side of event operations.
Flexible availability, including evenings, weekends, and holidays as needed.
Ability to stand for extended periods and perform the physical requirements of event service.
Passion for hospitality, teamwork, and creating memorable experiences.

Nice To Haves

Prior supervisory or leadership experience preferred.

Responsibilities

Lead and support service teams during banquets, private events, weddings, golf tournaments, and member events.
Execute events according to timelines, banquet event orders (BEOs), and club standards.
Coordinate room setups, table arrangements, place settings, and other details before guests arrive.
Conduct pre-event briefings covering expectations, service plans, and team assignments.
Direct servers, bartenders, bussers, and other event staff, including delegating responsibilities.
Provide attentive, professional, personalized hospitality to Members and guests.
Communicate with the kitchen, bartenders, event coordinators, and management team.
Monitor food and beverage service for appropriate timing, presentation, and quality.
Anticipate guest needs and address questions, concerns, and special requests promptly.
Assist with event setup, breakdown, side work, and keeping event spaces clean and organized.
Ensure proper handling of equipment, linens, tableware, and event supplies.
Maintain a professional appearance and positive atmosphere during events.
Support banquet staff training and development to promote consistent service standards.
Follow club procedures for responsible alcohol service, safety, and sanitation.
Assist with other food and beverage operations as needed.
Learn event planning and coordination tasks, including BEO preparation, event organization, Member communication, scheduling, and logistics.
Gradually take on additional event coordination responsibilities as part of development toward an Events Coordinator position.