Events and Operations Associate

Pallet•San Francisco, CA

4d•Onsite

About The Position

Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems. As companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology. About the role We’re a team of approximately 60 people headquartered in San Francisco, with a growing satellite office of around 10 people in New York. We’re entering an exciting phase of growth: moving into a new San Francisco office designed to accommodate 80–100 employees and exploring a larger space for our expanding New York team. We’re looking for an Events & Operations Associate to help create an organized, welcoming, and engaging workplace experience across both offices. You’ll support the day-to-day operations of our San Francisco headquarters, coordinate company events and team gatherings, and help ensure employees, candidates, and visitors have a great experience whenever they walk through our doors. This is a hands-on, in-office role for someone who enjoys bringing people together, staying on top of operational details, and jumping in wherever help is needed. You’ll work closely with our People, Recruiting, IT, and Executive Operations teams and will have the opportunity to take on increasing ownership as the company grows. You’ll primarily support our San Francisco headquarters while helping coordinate vendors, events, and workplace needs for our New York office remotely.

Requirements

1–3 years of experience in events, office operations, workplace experience, hospitality, administrative support, or a related role.
Strong organizational skills and the ability to manage several requests, deadlines, and logistical details at once.
Experience coordinating events, meetings, vendors, or workplace programs.
A hospitality-oriented mindset and genuine enthusiasm for helping people feel welcomed and supported.
Clear and professional written and verbal communication skills.
A proactive and resourceful approach—you notice what needs attention and take initiative to address it.
Comfort working across teams and partnering with employees at all levels of the organization.
Strong attention to detail, follow-through, and judgment.
The ability to remain calm, flexible, and solutions-oriented when plans change.
Comfort working from our San Francisco office five days per week, with occasional travel to New York.

Responsibilities

Plan and execute company events, celebrations, team dinners, and offsites from concept through day-of execution.
Source and coordinate venues, catering, entertainment, transportation, and other event vendors.
Manage event timelines, invitations, attendee communications, budgets, and logistics.
Create thoughtful employee experiences that strengthen connection and culture across our San Francisco and New York offices.
Support onsite meetings, candidate visits, and leadership gatherings, ensuring spaces are prepared and guests feel welcomed.
Help keep the San Francisco office organized, stocked, and ready for employees and visitors.
Help with onboarding support, laptop access, new desk arrangement, and meeting and greeting new employees.
Coordinate occasional workplace and event needs for our New York office remotely.
Partner with People, Recruiting, and Executive Operations on company-wide programs and special projects.