Events Administrative Assistant

Marriott•Aurora District, CO

About The Position

The Events Administrative Assistant enters and retrieves information in computer databases to update records, files, and reservations and answer guest inquiries. The role transmits information and documents by computer, mail, or fax; operates standard office equipment; prepares letters, memos, and other documents using office software; handles incoming and outgoing mail; maintains electronic and paper filing systems; and compiles, copies, sorts, and files records of office and business activities. The assistant also enters and locates work-related information using computers and/or point-of-sale systems. The position requires following company policies and procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, and providing courteous guest service. The assistant communicates professionally, prepares and reviews written documents accurately, answers telephones with appropriate etiquette, and develops positive working relationships while supporting team goals. The role includes moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance, as well as performing other reasonable duties requested by supervisors. Marriott International describes itself as an equal opportunity employer and states that benefits eligibility and options may vary by employment status, position, and location. Gaylord Hotels emphasizes creative, thoughtful guest service and career opportunities within the Marriott International portfolio.

Requirements

  • Ability to use a keyboard, mouse, or trackball to work with computer databases.
  • Ability to communicate clearly and professionally with guests and colleagues.
  • Ability to prepare and review written documents accurately and completely.
  • Ability to use standard office equipment and office software.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

  • Enter and retrieve database information to update records, files, and reservations and answer guest inquiries.
  • Transmit information and documents using a computer, mail, or facsimile machine.
  • Operate standard office equipment other than computers.
  • Prepare letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software.
  • Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
  • Create and maintain computer- and paper-based filing and organization systems.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Enter and locate work-related information using computers and/or point-of-sale systems.
  • Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Benefits

  • Marriott offers a range of benefits intended to support employees and their families, wellbeing, careers, and personal interests; eligibility and options vary by employment status, position, and location.
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