Events Account Manager

Navan • Austin, TX

1d

About The Position

As an Events Account Manager at Navan, you will drive revenue by maximizing the value clients derive from Navan’s corporate events and group travel solutions. You will serve as a trusted advisor, building strong client relationships and supporting seamless onboarding, effective platform engagement, and comprehensive management of clients’ event programs and strategies. You will own individual event renewals and cross-sell and upsell services across Navan Events lines of business.

This highly visible role collaborates closely with Sales, Product, Finance, Operations, and C-suite leadership to delight clients and scale core revenue. The position is part of a fast-paced, high-growth environment where innovation, passion, and adaptability are important. You will travel to customer sites and key corporate events as needed. For certain strategic clients, you will use online platform event data to help ensure meetings and events are contracted through Navan.

Requirements

• At least 5 years of experience in Account Management, Customer Success, or Sales within a fast-growing SaaS, business travel, or events environment.
• A proven history of meeting or exceeding retention, adoption, and expansion quotas.
• Ability to use data to demonstrate event ROI, solve complex client challenges, and prioritize growth initiatives.
• Exceptional presentation and relationship-building skills suited to diverse stakeholder levels.
• A proactive, high-energy, adaptable self-starter with strong emotional intelligence and a commitment to customer delight.
• Bachelor’s degree or equivalent practical experience.

Nice To Haves

• Exposure to corporate events, meeting management, or travel technology.

Responsibilities

• Drive post-sales success by ensuring events sold by pre-sales are booked through Navan Events and estimated revenue is realized.
• Build trusted-advisor relationships with event planners, program administrators, and C-level executives.
• Increase platform adoption by directing clients’ smaller event logistics programs through the Navan platform.
• Retain existing event revenue, secure event renewals, and pursue upsell and cross-sell opportunities across departments, use cases, and geographies.
• Develop broader networks and multi-level sponsorship within client organizations.
• Partner with Product, Support, and Operations to surface client requirements and improve event-specific platform features.
• Maintain expertise in Navan’s event management tools, group travel workflows, and competitive positioning.
• Travel to customer sites and key corporate events as necessary to support execution and executive reviews.
• For certain strategic clients, use online platform event data to work with the client to contract meetings and events through Navan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level