Traffic Director - Fort Worth Stockyards

Parking Management • Fort Worth, TX

1d

About The Position

The Event Traffic Director (non-driving) delivers customer service by safely guiding vehicles at sports arenas and music venues. The role works outdoors in a fast-paced, team-oriented environment to support smooth guest arrivals and departures and provide a welcoming experience. The position is in the Commercial Operations Division and reports directly to the Commercial Parking Manager. It is hourly and non-exempt; the posting lists both full-time and part-time schedules.

Requirements

• High school diploma or GED.
• A customer-service attitude and helpful demeanor are mandatory.
• Valid driver's license and reliable transportation.
• Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Follow company policies and procedures and adapt to changing work environments and competing demands.
• Demonstrate dependability by following instructions, maintaining work schedules, and completing tasks on time.
• Follow safety procedures and properly use and maintain equipment.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Arrive on time in a clean, complete uniform and maintain professional grooming and an organized work area.
• Complete vehicle damage surveys and accurately record parking locations on claim tickets.
• Direct vehicles safely and efficiently to designated parking spaces.
• Follow attendance and timekeeping procedures, including clocking in and out for shifts and breaks and accurately reporting tips.
• Attend required staff meetings and complete training modules within designated timeframes.
• Use and maintain required equipment and supplies in good working condition.
• Contribute to a positive, collaborative work environment.
• Communicate professionally with guests and clients and provide attentive service.
• Anticipate guest needs and promptly resolve issues or concerns.
• Follow personal and vehicle safety precautions and report unsafe conditions.
• Perform other tasks as needed to support operational and financial goals and changing business needs.

Benefits

• Medical, vision, and dental insurance upon eligibility.
• 401(k) upon eligibility.
• Life insurance and critical illness supplemental insurance.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Bellevue University, up to $5,250 per year.
• Nationwide discounts through Perks at Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED