Event Tech Ops Engineer

NVIDIA•Us, CA

About The Position

NVIDIA’s Event Tech Ops team provides hardware, infrastructure, and hands-on technical support for hundreds of events worldwide, including CES, GTC, CEO keynotes, product launches, and demos. The Event Tech Ops Engineer works with various teams on NVIDIA products in a fast-paced, dynamic environment, adapting to changing technical and event needs. The role supports labs and events through system builds, maintenance, imaging, testing, benchmarking, inventory management, network setup and troubleshooting, and preparation and demonstration of NVIDIA hardware and products. It also involves coordinating with internal business teams and external partners, and maintaining asset records, system logs, playbooks, and shared documentation.

Requirements

Bachelor’s degree or equivalent experience.
Four years of experience working in a fast-paced, dynamic environment while executing multiple deadlines.
Experience supporting Windows 11, Linux/Ubuntu, Mac, Android, WSL, Python, Docker, and Office 365; Linux/Ubuntu is strongly preferred.
Experience supporting virtual machines or virtualized environments, including server setup and maintenance, VM configuration, troubleshooting, automation, and scripting.
Experience supporting Microsoft environments, including Exchange/Outlook, Office 365, and Teams.
Knowledge of audio/visual setups and current technologies and standards.
Networking knowledge and troubleshooting experience with WAN/LAN, Wi-Fi, and remote access (VPN).
Ability to multitask effectively in a highly dynamic, high-performance environment.
Experience with Acronis, Clonezilla, BitLocker/encryption, Teams, Zoom, and Slack.

Nice To Haves

Project management experience.
Flexibility to adapt to changing requirements, schedules, and priorities.
Ability to socialize ideas, make recommendations, and build team consensus.
Ability to communicate effectively with technical and non-technical audiences at all organizational levels; develop procedural documentation; create and deliver presentations; and demonstrate products and solutions effectively.
Ability to connect new technology initiatives to cost savings and value calculations.
Resourcefulness and motivation to achieve goals independently and as part of a team.

Responsibilities

Manage and provide autonomous technical support for marketing events and tradeshows, including CES, GPU Tech Conference, and product launches.
Build, maintain, image, test, and benchmark systems across operating-system and hardware platforms.
Perform quality control and maintenance of inventory and equipment.
Collaborate with Marketing, Engineering, and Sales on product testing, demos, and coordination.
Maintain and update the asset tracking system, system logs, playbooks, and Google and SharePoint sites documenting systems, displays, peripherals, and components.
Work with external partners and vendors on hardware recommendations and system builds.
Set up, test, and troubleshoot network connectivity on ad hoc networks, LAN, and Wi-Fi at events.
Test, prepare, and demonstrate hardware and devices featuring NVIDIA technology and products.