Event Team Member - Bill Noble Park

The Sports Facilities Companies•Gardendale, AL

About The Position

The Events Team Member performs a variety of duties based on daily needs and helps ensure participants, members, and guests have an excellent experience. The role supports games, play areas, programming, and events while contributing to the cleanliness, safety, and day-to-day operation of Bill Noble Park. Team members provide courteous guest service, communicate issues and updates, follow facility rules, and assist other departments and management as needed.

Requirements

Ability to work with a wide variety of age groups.
Flexible schedule and regular attendance, including availability for nights, weekends, holidays, and long hours.
Excellent verbal and written communication skills.
Ability to maintain focus in a high-volume, fast-paced environment.
Excellent guest service skills.
Detail-oriented with strong organizational skills.
Ability to multitask and prioritize.
Ability to remain calm and focused in difficult and stressful situations.
Respectful and friendly conduct toward athletes, guests, visitors, spectators, leaders, and fellow team members.
Ability to work well with others and take personal initiative for the betterment of the team and facility.
Commitment to the safety and wellbeing of others.
Sports experience or interest in learning.
Ability to lift 40 pounds waist high.
Ability to sit or stand outdoors for extended periods, walk intermittently, and work in all types of weather.

Nice To Haves

Basic understanding of sports or experience playing baseball, softball, soccer, football, lacrosse, basketball, or pickleball.
Event experience.
Strong attention to detail and safety compliance.
Proven success as a quality team member.
Experience and success in customer service, leadership, and organization.
Action-oriented attitude with a focus on efficiency.

Responsibilities

Ensure correct equipment is available for games and properly set up play areas.
Ensure games start on time and are scored accurately.
Monitor game play areas, including turf and courts.
Maintain and control trash in all areas of the park and buildings.
Monitor, maintain, and service restrooms throughout the park and buildings.
Communicate issues and relevant updates to supervisors and applicable team members.
Assist with coordinating programming and applicable events.
Assist other departments as necessary.
Complete special projects, daily assignments, and other duties as directed by management.
Greet guests and provide answers and directions as needed.
Provide courteous and friendly service to guests and staff.
Report incidents, accidents, injuries, and altercations to the GM, AGM, or MOD.
Know and enforce the facility's policies, procedures, and rules.