Event Support Specialist - Temporary 8 months

Scotiabank•Ottawa, ON

1d•Onsite

About The Position

Under the directions of the Senior Manager, The Event Studio, the Event Support Specialist is accountable for ensuring effective participant engagement, from invitation strategy through to post-event follow-up of both internal and client facing events. These events are highly visible and involve clients, business partners as well as senior-level executives. The ideal candidate is bilingual in English and French, detail-oriented and highly organized with strong communication skills and the ability to collaborate across teams. This role is available at any MD location in Canada.

Requirements

Bilingual proficiency in English and French (written and verbal)
Strong communication and interpersonal skills
High attention to detail and strong organizational abilities
Ability to manage multiple projects and deadlines in a fast-paced environment
Team-oriented mindset with a proactive and solution-focused approach
Degree in Hospitality, Event Management, Event Marketing or related field.
Solid written communication skills
Strong client focus, interpersonal skills and ability to work and problem solve under pressure with multiple timelines and priority clients are a major requirement for success
Proven initiative and follow-through.
Flexibility to work evenings and weekends when required.

Nice To Haves

Experience with CRM systems and marketing automation tools (e.g., Marketo) is an asset
Strong technical proficiency in MS Office 365, Marketo, event management software is an asset.

Responsibilities

Partner with regional teams and event team peers to develop and execute targeted invitation strategies for events
Build and manage registration campaigns using marketing automation tools (e.g., Marketo) and internal CRM systems
Create and manage participant lists, ensuring data accuracy and proper segmentation
Draft and refine invitation copy in both English and French to maximize engagement and attendance
Work closely with regional stakeholders to align invitation strategies with business objectives
Provide guidance and best practices on event registration processes and tools
Act as a key point of contact for registration-related inquiries
Monitor registration trends and attendance metrics, providing regular updates to stakeholders
Support post-event reporting, including attendance analysis and lead tracking
Collaborate with business development teams to ensure proper follow-up on event-generated leads
Assist with on-site or pre-event logistics as needed (e.g., printing name badges, preparing registration materials)
Coordinate procurement of client gifts or event materials in line with company guidelines, as required