Event Services Specialist

SeaWorld • Busch Gardens Williamsburg, SC

22h

About The Position

The Event Services Specialist supports sales and event operations at Busch Gardens. The role provides administrative support to Sales Managers, handles group inquiries and bookings, communicates with customers, and helps coordinate on-site catering and special events. The specialist works with clients and park departments, participates in meetings and industry events, and completes pre-event and post-event tasks. The position is part-time and pays $15.00 per hour.

Requirements

• High school diploma or GED required.
• At least two years of education or related work experience required.
• Excellent relationship-building skills, including the ability to establish relationships at all levels with clients and prospective organizations.
• Attention to detail and ability to multitask in a fast-paced work environment.
• Ability to self-start and work independently as well as in a team environment.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent time-management and prioritization skills.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Availability to work any weekday Monday through Friday, including some weekends and late evenings as needed.

Nice To Haves

• Travel industry sales, marketing, or hospitality experience preferred.
• Experience with Salesforce is a plus.

Responsibilities

• Perform administrative duties to support Sales Managers.
• Follow up on group inquiries received by phone message and email.
• Process group bookings, including ticket orders.
• Email group confirmations and communications to customers.
• Help coordinate on-site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering meetings and marketing meetings.
• Complete pre-event tasks, including creating BEOs, banquet checks, ticket orders, and FedEx arrangements.
• Complete post-event tasks, including event recaps and final billing.
• Maintain weekly group arrival lists and payment methods.
• Participate in industry events, park familiarization tours, and key special events projects.
• Represent the organization with a positive attitude, high energy, and commitment to quality.
• Perform other duties as assigned.

Benefits

• Free park admission.
• Discounts on park admission tickets and passes for family and friends.
• Park discounts on food, merchandise, and other items.
• Scholarship opportunities.
• Exclusive employee events and giveaways.
• Fun, fast-paced work environment and great teammates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED