Event Specialist – Event Services

UNC-Chapel Hill • Chapel Hill, NC

1d

About The Position

The Event Specialist helps ensure a high level of customer service for events and conferences held throughout the year at the Carolina Union. The role answers client questions and resolves event-day needs.

The position supports the maintenance, inventory, and delivery of lighting, audio, and projection equipment for two dedicated performance venues, 26 meeting rooms, and off-site programs using Union equipment. Working with Event Managers, the Event Specialist helps ensure successful event support and assists with supervising and training student event staff.

The position is part of the larger Event Services team and communicates regularly about event support needs and production updates through meetings, the 25Live scheduling platform, and email. During the academic year, the schedule is Thursday through Monday, 3:30 PM–11:30 PM, with a one-hour unpaid meal break. Hours may vary based on building operating hours, holidays, and special events; summer schedules are adjusted to meet operational needs.

Responsibilities

• Provide customer service to events and conferences at the Carolina Union.
• Answer client questions and resolve event-day needs.
• Support maintenance, inventory, and delivery of lighting, audio, and projection equipment for performance venues, meeting rooms, and off-site programs.
• Work with Event Managers to support successful events.
• Assist with supervising and training student event staff.
• Communicate event support needs and production updates through meetings, 25Live, and email.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed