EVENT SERVICES ASSOCIATE

Sam Houston Race Park • Houston, TX

2d • Onsite

About The Position

The Event Services Associate supports the planning, coordination, setup, execution, and breakdown of events at Sam Houston Race Park. The role helps ensure the facility is event-ready, operations run smoothly, and guests, clients, vendors, and team members receive a professional and welcoming experience.

Working closely with the Event Services Manager and Director of Operations, the associate assists with event logistics, venue preparation, equipment setup, facility inspections, and on-site event support. The position is hands-on in a fast-paced environment with changing priorities and event schedules. It supports live racing events, private functions, corporate gatherings, community events, and other venue activities, from initial setup through final breakdown.

The role also contributes to facility readiness, safe and orderly storage and use of equipment, professional guest service, and communication across Operations, Facilities, Food & Beverage, Guest Services, Security, and other departments.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in event services, venue operations, hospitality, facilities, or customer service preferred.
• Ability to read and follow event layouts, written instructions, and operational plans.
• Strong organizational skills and attention to detail.
• Effective verbal communication and interpersonal skills.
• Ability to work independently while contributing to a team-oriented environment.
• Dependability, punctuality, flexibility, and willingness to take initiative.
• Ability to maintain a professional demeanor in a busy, guest-facing environment.
• Willingness to work a flexible schedule, including evenings, weekends, holidays, and scheduled live racing days, based on business needs.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull event equipment and supplies, with or without reasonable accommodation.
• Ability to bend, kneel, reach, and perform repetitive physical tasks as needed for event setup and breakdown.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to navigate stairs, event spaces, and operational areas safely.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Assist with setup, configuration, and breakdown of event spaces, including tables, chairs, staging, signage, décor, and other event equipment.
• Prepare venues according to floor plans, client specifications, and operational requirements.
• Conduct pre-event inspections to ensure event spaces are clean, organized, properly equipped, and ready for guests.
• Support the execution of live racing events, private functions, corporate gatherings, community events, and other venue activities.
• Maintain event spaces, storage areas, and operational equipment in a safe and orderly condition.
• Provide on-site support during events to help ensure schedules, layouts, and operational plans are followed.
• Assist with coordinating event logistics and communicating setup requirements, changes, and needs to appropriate team members.
• Respond promptly and professionally to requests from clients, guests, vendors, and internal departments.
• Help identify and resolve event-related issues, escalating concerns to the Event Services Manager or Director of Operations as needed.
• Maintain a professional, service-oriented approach reflecting Sam Houston Race Park’s standards and reputation.
• Assist with facility walkthroughs to identify maintenance needs, safety concerns, and areas requiring attention before, during, and after events.
• Report damaged equipment, facility concerns, spills, and potential hazards to the appropriate department.
• Handle event equipment and supplies responsibly, following procedures for storage, transport, and use.
• Support general venue readiness and maintain the appearance and functionality of event areas.
• Follow company safety procedures, operational guidelines, and applicable policies.
• Work collaboratively with Operations, Facilities, Food & Beverage, Guest Services, Security, and other departments.
• Communicate clearly and professionally with supervisors, coworkers, vendors, and clients.
• Follow event orders, floor plans, instructions, and operational procedures.
• Adapt to changing event requirements, last-minute adjustments, and competing priorities.
• Complete assigned duties and update management on event progress, outstanding tasks, and operational concerns.

Benefits

• Wellness programs designed to support financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED