Event Sales Coordinator

University of Iowa•Iowa City, IA

About The Position

University Catering is hiring an Event Sales Coordinator to plan and coordinate food and beverage service for conferences, meetings, special events, weddings, and other catering functions. The role includes meeting with prospective and current clients, developing event plans and contracts, coordinating event execution, and preparing proposals, reports, deposits, and billing. The coordinator also supports sales and client outreach, represents University Catering at campus and community events, and contributes to student success through the Iowa GROW program. Work hours vary based on business needs, and a hybrid schedule may be available. The anticipated start date is January 2027. The position is part of the Division of Student Life, which works collaboratively to foster student success through educationally purposeful services and activities within and beyond the classroom. Successful candidates must provide a resume and cover letter. The position is not eligible for U.S. visa sponsorship; candidates will be subject to a criminal background check and credential and education verification.

Requirements

Bachelor’s degree in business administration, Restaurant Hospitality Management, or an equivalent combination of education and related experience.
Typically 1–3 years of experience in events, hospitality, catering, banquets, and/or fine-dining sales and service.
Typically 6 months–1 year of administrative experience, including task delegation and day-to-day management of accounts receivable and/or accounts payable.
Commitment to and alignment with Division of Student Life values, including an active commitment to creating a welcoming and respectful work environment.
Excellent written and verbal communication skills and superior attention to detail.
Ability to provide excellent customer service and meet or exceed customer service needs.
Demonstrated adaptability to workplace change.
Ability to collaborate and interact with a variety of individuals and groups while modeling open, respectful, accepting, and supportive behavior.
Proficiency in standard computer software applications such as Word, Excel, and email.
Valid driver’s license and ability to meet University of Iowa fleet safety driving record review guidelines.

Nice To Haves

Typically 6 months–1 year of experience conducting sales calls or cold calling.
Working experience with computerized food service and event management systems and software, and electronic payment systems.
Working knowledge of event management processes and activities.
Some experience in higher education and knowledge of university business procedures, policies, and practices.
Typically 6 months–1 year of previous supervisory experience.

Responsibilities

Meet with event hosts to schedule, plan, and coordinate banquet and catering details, including dates, times, menus, room setup, and special requirements.
Initiate and prepare banquet and catering contracts with event specifications and estimated costs for food, beverages, labor, equipment, and other services.
Contact event planners on the day of events to confirm expectations, resolve issues, and coordinate last-minute adjustments with staff.
Communicate event details to facilities, kitchen management, and service teams.
Coordinate with external vendors for rentals, specialty services, and product purchases as needed.
Prepare proposals, sales reports, service documentation, event deposits, and accurately itemized final bills.
Conduct outreach and sales calls with campus and community clients as a member of the University Catering sales team.
Represent University Catering at university and community events to increase visibility and develop relationships.
Serve on committees and organizations that enhance University Catering’s presence and reputation.
Assist with developing departmental policies and procedures and communicate updates to support staff.
Respond promptly and professionally to inquiries and concerns from students, parents, faculty, staff, and the public.
Ensure compliance with university policies, including cash handling and alcohol service requirements.
Recommend improvements to operational efficiency, staffing, scheduling, and quality control.
Support student success through the Iowa GROW program.