Event Representative

Optimum•Tinton Falls, NJ

10d

About The Position

The Event Representative drives market engagement, builds community relationships, and generates sales by connecting with customers and stakeholders at community events. Acting as a brand ambassador, this role develops relationships with customers, prospects, and community partners and uses events to achieve sales goals and identify engagement opportunities that benefit both the community and Optimum. The representative serves as a local point of contact for customers, supports local teams and new employee onboarding, and collaborates with regional and corporate leadership. The role may require evening and weekend work and includes walking and standing for extended periods and moving event equipment and supplies.

Requirements

Experience in event coordination, sales, or community outreach.
Strong interpersonal, communication, and sales skills.
Ability to work independently and as part of a team.
Organizational skills and attention to detail.
Flexibility to work evenings and weekends as needed.
Ability to walk and stand for extended periods during events.
Ability to move equipment, supplies, and materials to set up events.
Reliable personal vehicle where applicable, a valid driver’s license, car insurance, and a satisfactory driving record.

Nice To Haves

Associate or bachelor’s degree in Marketing, Communications, or a related field.

Responsibilities

Coordinate and represent the company at local events, community meetings, and networking functions to build relationships with community leaders and drive sales.
Develop partnerships, in coordination with Area Marketing, with local organizations, businesses, and influencers to promote brand visibility and community involvement.
Meet sales goals established with the local leadership team.
Plan and execute market-specific initiatives, including sponsorships, pop-up events, MDU events, and community outreach campaigns.
Prospect, qualify leads, and close deals to meet or exceed individual and market sales targets.
Engage existing customers to identify needs and recommend tailored company products and services.
Escalate customer experience issues to the appropriate team, such as Retention or Field Ops.
Serve as a local point of contact for potential and existing customers and provide a positive sales experience during community outreach events.
Support local teams with guidance on market trends, customer engagement strategies, and operational efficiencies.
Support new employee training and onboarding related to sales and community engagement.
Collaborate with regional and corporate leadership to align initiatives and share best practices.
Report event performance using key performance indicators such as interactions, leads, and sales.
Ensure events are properly staffed and equipped and comply with brand standards.
Maintain accurate records of event activities and customer interactions.