Event Permit Coordinator

Town of Mooresville • Mooresville, NC

3d

About The Position

The Event Permit Coordinator is the primary contact for individuals and businesses seeking permits for special events, film productions, and neighborhood block parties that use or affect Town property, public rights-of-way, or public access easements. The position coordinates permit applications and approvals, explains requirements and operational impacts, and works with Town departments, vendors, event organizers, and community partners.

The role also provides administrative and on-site operational support to the Arts & Events Division and the Experience & Engagement Department. Work includes event logistics, downtown parking notifications, vendor coordination, revenue collection, permit compliance, and communication with downtown businesses about Town-sponsored and permitted events. The position attends events as needed and may work extended days and evening, weekend, and holiday hours.

Requirements

• High school diploma or GED.
• Three to five years of related experience in event management, hospitality, public relations, marketing, customer service, permitting, or office management, or an equivalent combination of education and experience.
• Successfully complete a background check and pre-employment drug screening as a condition of hire.

Responsibilities

• Process, review, and track event permit applications, approval conditions, supplementary materials, and required documentation.
• Coordinate permit approvals and issue approved permits; discuss issues related to permit denials with applicants.
• Provide customer service and information about permitting services, procedures, fees, forms, and related matters.
• Maintain knowledge of Town ordinances and North Carolina regulations related to events.
• Track application fees, fines, security deposits, and other payments, and maintain accurate financial records.
• Develop, manage, and improve systems for tracking permit applications and related activities.
• Coordinate communication among partners about event calendars, promotional opportunities, support resources, and operational requirements.
• Monitor permit compliance and attend events as needed to help ensure compliance with approved permits, site plans, and permitted activities.
• Coordinate Town personnel attendance and operational support at events, including support from Streets, Police, and Fire departments.
• Serve as the primary contact for downtown businesses regarding Town-sponsored events, permitted events, street closures, parking impacts, and related operational matters.
• Communicate event-related impacts and street closures to downtown businesses and foster positive working relationships.
• Assist in leading and coordinating the Special Events Committee, including facilitating meetings, coordinating stakeholder input, and tracking action items.
• Place and remove no-parking notification signage downtown and at other designated locations.
• Serve as an on-site contact at assigned events and facilitate communication among organizers, vendors, Town departments, and participating personnel.
• Troubleshoot event operations, street closures, traffic flow, pedestrian movement, emergency access, and other event concerns with appropriate Town departments.
• Assist with event preparation, setup, logistics, breakdown, and other operational tasks for Town-managed, Town-sponsored, and permitted events.
• Screen calls and inquiries; provide information and respond to public requests concerning policies, guidelines, procedures, and related matters.
• Maintain databases, activity records, budget line-item records, and files, and initiate appropriate follow-up.
• Coordinate post-event evaluations and document operational issues, feedback, and opportunities for improvement.
• Coordinate extra-duty police officers for private security purposes.
• Create site plans and submit permit applications for Town-managed and Town-sponsored events.
• Provide administrative support, including processing invoices, entering contracts, submitting permit applications, maintaining records, and preparing documents.
• Assist with vendor management, including vendor communications, required documentation and fees, contracts, and event logistics.
• Assist with revenue collection and processing for Town-managed events, maintain transaction records, and complete reconciliation or reporting procedures.
• Provide general administrative and operational support to the Arts & Events Division and Experience & Engagement Department according to departmental priorities and needs.
• Attend special events as required and perform other duties as required.

Benefits

• 5% Town contribution to 401(k), with no employee match required.
• Choice of three medical plans, including an HSA plan with Town contributions.
• Town-paid life insurance at 1.5 times annual salary.
• Fully paid short- and long-term disability coverage, up to $8,000 per month.
• Wellness Incentive Program, including a stated annual medical premium discount of $240 for participation.
• Employee Assistance Program offering 24/7 mental health and work-life support.
• 16 hours of volunteer time off per calendar year.
• Starting in 2026, new hires receive 14 vacation days upfront.
• 13–14 paid holidays per year.
• One floating holiday and one wellness day upfront each year for new hires.
• Up to five days of bereavement leave per occurrence for deaths within the employee’s immediate family.
• On-site clinic for eligible employees and dependents coming in 2026.
• Down payment assistance.
• Pet insurance.
• Gym reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED