Event Operations Manager, Shared Services

Honeywell•Atlanta, GA

2d•Hybrid

About The Position

The Event Operations Manager will build, operationalize, and scale Honeywell’s Event Shared Services organization. The role serves as the operational backbone of the events function, establishing consistent processes, governance, planning frameworks, tools, reporting, and execution standards across multiple Strategic Business Groups (SBGs). The manager reports directly to the Sr. Director of Event Shared Services and works on a hybrid schedule from either Honeywell’s Charlotte, NC global headquarters or its Building Automation headquarters in Atlanta, GA. The successful candidate is an organized operations professional with experience in event management, program operations, and cross-functional stakeholder engagement. The role partners with regional and SBG event leaders, marketing and business group stakeholders, finance, procurement, legal, communications, and external agencies to deliver events efficiently, consistently, and at scale. During the first 12 months, the manager is expected to establish scalable operational frameworks for SBG event requests; improve planning consistency and stakeholder satisfaction; increase visibility into demand, resource allocation, and performance; reduce inefficiencies through standardized processes and automation; and help establish Event Shared Services as a trusted, scalable center of excellence for event delivery.

Requirements

Bachelor’s degree in Business, Marketing, Communications, Event Management, or a related field.
At least 5 years of experience in event operations, program management, marketing operations, or a related discipline.
Experience supporting enterprise-scale event programs and cross-functional stakeholder groups.
Demonstrated ability to build and implement operational processes and governance models.
Strong project management and organizational skills, with exceptional attention to detail.
Experience managing multiple complex initiatives simultaneously.
Proficiency with event management, project management, and collaboration tools; Cvent is given as an example.
Strong analytical and reporting capabilities.
Ability to travel 15–25%, depending on the event portfolio and business requirements.

Nice To Haves

Experience working within a shared services or centralized operations model.
Background supporting executive events, customer engagement programs, or field marketing organizations.
Knowledge of budget management, procurement, and vendor governance processes.

Responsibilities

Design, implement, and continually improve processes supporting a centralized Event Shared Services model.
Establish and maintain event intake, prioritization, resource allocation, and governance frameworks.
Develop standardized operating procedures, templates, playbooks, and workflows for event execution across SBGs.
Promote consistent adoption of event management standards, policies, and best practices.
Lead process optimization to improve scalability, efficiency, and stakeholder satisfaction.
Serve as the primary operational liaison between Event Shared Services and the SBGs.
Collaborate with marketing, sales, customer success, executive engagement, communications, finance, procurement, and legal teams to support event delivery.
Align stakeholder expectations, timelines, deliverables, and resource requirements across concurrent programs.
Facilitate business reviews and planning sessions to assess priorities and operational readiness.
Develop and maintain integrated project plans, milestones, dependencies, risk logs, and execution timelines.
Create mechanisms for tracking event demand, capacity planning, and resource utilization.
Monitor event lifecycle performance from intake through post-event reporting.
Own and optimize event operations tools, platforms, and workflows.
Partner with technology and data teams to improve event management systems and integrations.
Develop dashboards, KPIs, and reporting frameworks to measure event performance, operational efficiency, and business impact.
Produce executive-level reporting and recommendations based on insights and trends.
Support budget planning, forecasting, purchase order tracking, and financial reconciliation.
Coordinate vendor onboarding, contract management, and procurement workflows.
Partner with finance and procurement teams to ensure compliance with organizational requirements.
Identify opportunities to streamline operations, reduce manual effort, and improve service delivery.
Lead post-event retrospectives and operational reviews, capture lessons learned, and drive improvements.
Promote operational excellence, accountability, and customer-centric service.
Travel 15–25%, depending on the event portfolio and business requirements.