Business Operations Assistant - Shared Services

Duquesne University • Pittsburgh, PA

1d

About The Position

The Business Operations Assistant serves as an initial point of contact for routine inquiries from University departments, employees, and vendors. The role performs assigned responsibilities in accordance with established University policies, departmental procedures, approval requirements, and assigned system permissions. The position is full-time, based in Shared Services, and pays $24.73 per hour based on a 35-hour work week. Hours are varied.

Requirements

• Associate’s degree in business administration, communications, or a related field from an accredited educational institution.
• 1–3 years of work-related experience.
• Administrative, customer service, clerical, or office-support experience.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Strong communication, organization, customer service, and attention-to-detail skills.
• Ability to follow established procedures, manage routine priorities, and maintain confidentiality.
• Ability to establish and maintain effective working relationships with the University community.
• Ability and willingness to contribute actively to the University’s mission and respect Duquesne University’s Spiritan Catholic identity.

Nice To Haves

• Bachelor’s degree in business administration, communications, or a related field from an accredited educational institution.
• Experience in higher education, purchasing, financial administration, records management, or a related environment.

Responsibilities

• Assist with purchasing, payment requests, procurement card documentation, and expense reconciliation.
• Submit and monitor requests through the departmental ticketing system, respond to routine inquiries, and direct complex matters to the appropriate staff member.
• Maintain calendars and assist with meeting scheduling.
• Prepare routine correspondence, documents, and departmental communications.
• Assist with internal tracking of labor and non-labor transactions.
• Support employee onboarding and offboarding activities.
• Monitor supplies and assist with inventory counts.
• Complete other duties as assigned.

Benefits

• Paid time off, including holidays, holy days, and vacation.
• Employer matching contributions to the retirement plan.
• Tuition benefits for employees and their eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree