Events Operations Manager

Basata Inc • Tempe, AZ

20h • Onsite

About The Position

Basata is seeking an Event Operations Manager to own their event strategy and operations. This role involves curating experiences for industry and brand-owned events, from identifying relevant conferences and trade shows to managing all details of booth activations, dinners, and other events. The Event Operations Manager will be responsible for end-to-end logistics, vendor management, and ensuring events create memorable experiences that support pipeline and brand goals. This position is part of the Marketing team and reports to the Marketing Director.

Requirements

• 5-8 years of experience in event management, field marketing, or a closely related role, ideally in B2B SaaS or healthcare technology.
• Proven track record managing multiple events simultaneously across different stages of planning.
• Strong organizational skills and an obsessive attention to detail.
• Experience planning executive dinners and hospitality activations, not just booth logistics.
• Comfortable managing budgets, vendor negotiations, and contracts.
• Excellent communicator who keeps stakeholders informed without being asked.
• Willingness to travel (estimated 50% depending on event calendar).
• A self-starter mindset.

Nice To Haves

• Experience in healthcare IT, health tech, or regulated industries.
• Relationships with healthcare conference organizers or industry associations.
• Experience managing event-related swag vendors and fulfillment workflows.

Responsibilities

• Research and maintain a calendar of relevant industry conferences, trade shows, summits, and networking events.
• Evaluate sponsorship and speaking opportunities and make recommendations based on audience fit, cost, and strategic value.
• Manage event contracts, registration, and booth/sponsorship bookings.
• Build and maintain relationships with conference organizers and venue contacts.
• Own end-to-end logistics for every event: booth setup and teardown, shipping, A/V, staffing schedules, and on-site coordination.
• Serve as the primary point of contact for vendors, venues, and event organizers.
• Create and manage run-of-show documents and event briefs for the internal team.
• Travel to events and provide on-site support as needed.
• Plan and execute executive dinners, hosted happy hours, and VIP experiences around key events.
• Source and manage venues, catering, and guest lists in coordination with Sales and Marketing leadership.
• Handle RSVPs, seating arrangements, and day-of logistics for hosted dinners and side events.
• Manage swag sourcing, ordering, inventory, and fulfillment for events and campaigns.
• Work with the creative team to ensure branded materials (banners, signage, collateral) are produced on time and on brand.
• Track costs and maintain vendor relationships for print and promotional items.
• Capture leads and ensure timely handoff to Sales for follow-up.
• Document event ROI and compile post-event recaps with key metrics, learnings, and recommendations.
• Manage budget reconciliation and invoice processing for all event-related spend.

Benefits

• Drive real impact. Your work will help clinics run more smoothly and ensure patients get the care they need—faster and with fewer headaches.
• Shape something meaningful. From early product decisions to UI details, you'll play a big role in crafting both the code and the overall user experience.
• High ownership. Join a team where you’re trusted to lead, build, think critically, and bring ideas to life.
• Work with purpose. We’re not here to throw more tech at the wall, we're solving real problems in healthcare with tools that people rely on every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed