Events Operations Manager

The William and Flora Hewlett Foundation • Menlo Park, CA

1d • Hybrid

About The Position

Events and convenings are powerful tools for dialogue, learning, and connection—bringing people together around shared goals to advance our mission. Hewlett’s convening ability is highly valued by grantees, funders, and other partners, creating inclusive spaces for collaboration and learning that reflect Hewlett’s guiding principles. Convenings go beyond grantmaking; they serve as strategic tools for impact—engaging stakeholders, strengthening networks and fields, and reinforcing Hewlett’s role as a trusted convener. The Hewlett Foundation seeks an experienced and highly organized Events Operations Manager (EOM) to support the planning and execution of impactful convenings that advance Hewlett’s mission and goals. This newly created position will help ensure operational and logistical excellence in convenings, serves as a member of the Communications team, and reports to the Organizational Learning Officer who partners cross-functionally to lead internal learning events and help design external convenings. Success in this position requires close collaboration with colleagues across the foundation on both internal and external events, flexibility to take on different roles and troubleshoot when needed, the ability to closely track details while maintaining a big-picture perspective, and a willingness to step in and fill gaps when needed to ensure seamless execution in alignment with Hewlett’s institutional and program goals. This position manages timelines and deliverables, oversees logistics, ensures events are accessible and equitable, coordinates vendors and processes contracts, invoices, expenses, and tracks budgets. The EOM also develops and maintains tools to support major events planned at the foundation such as standardized project trackers, an events dashboard, and planning templates, so they become an internal go-to person for logistics questions related to events.

Requirements

• Bachelor’s or Associate’s degree (or equivalent combination of education and relevant work experience preferably in a nonprofit or philanthropy).
• 5–7 years of experience in operations, logistics, and production management for content-driven in-person and virtual events.
• Experience supporting event logistics and protocol for high-level, VIP, and/or government speakers.
• Exceptional attention to detail and strong organizational skills.
• Ability to manage competing priorities and high-volume communications while meeting deadlines; brings basic project management skills and quickly adapts to new processes.
• Proven problem-solving skills (especially in tech/AV) and a proactive, solutions-oriented approach, with the ability to remain calm and troubleshoot effectively under pressure.
• High proficiency with Salesforce, Word, Excel, PowerPoint, Outlook, Canva, and Zoom.
• Tech-savvy, with proficiency in common event and communication platforms like Cvent, Whova, and Mailchimp.
• Demonstrated expertise in event budget management.
• Excellent written and oral communication skills, including strong interpersonal skills to work effectively with diverse stakeholders.
• Strong research skills, including the ability to efficiently conduct and synthesize online research.
• Sound judgment and discretion in handling sensitive information.
• Ability to work effectively both independently and as part of a team.
• Approaches work with curiosity and collaboration, demonstrates integrity and professionalism, and contributes to a respectful, inclusive team environment.
• Demonstrated commitment to equity and inclusion, paired with humility, perspective, and a sense of humor that helps create trust and a positive, inclusive, work culture.

Responsibilities

• Serve as the primary logistics lead for Hewlett signature events led by Communications, including one to two annual large-scale external events and three annual all-staff convenings, and serve as logistics adviser to external events led by program teams, such as grantee convenings.
• Create and manage timelines, project trackers, deliverables, and planning meetings to ensure seamless execution for Hewlett signature events.
• Manage Shop Talks, a lunchtime speaker series for Hewlett staff, by receiving and vetting ideas, scheduling dates, and liaising with colleagues to execute the event.
• Advise, facilitate, and support logistical needs for major Hewlett events led by other programs and departments as needed.
• Collaborate closely with colleagues across the foundation on internal and external events, demonstrating flexibility to take on different roles and maintain a big-picture perspective.
• Build and maintain strong relationships with external speakers and attendees through transparent, timely, and professional communication.
• Liaise with external vendors and venues as well as with internal finance, legal, facilities operations, and IT teams to review budgets, process contracts, and coordinate logistical and administrative details.
• Process events-related contracts, invoices, and honorariums, track budgets and ensure accuracy and adherence to financial and legal guidelines.
• Travel as needed to conduct site visits and support on-site execution of convenings.
• Maintain inventory of event swag and collateral; place orders as needed and coordinate distribution across departments for events and other foundation needs.
• Contribute creative and innovative session ideas and formats, leveraging internal capabilities or sourcing qualified vendors.
• Ensure use of best practices related to accessibility and equity in event operations.
• Stay up to date on the current state of the art and best practices in event planning, management, and concepts.
• Act as a central resource hub for event planning and provide advisory support for other foundation events.
• Develop, maintain and update events guidance and dashboard to enable smoother cross-functional collaboration and operational excellence.
• Identify process improvements to streamline event planning and execution in support of program and institutional goals.
• As a Communications team member, contribute to the team’s institutional communication strategy and the foundation overall.

Benefits

• competitive compensation within the philanthropic sector
• generous total compensation package that emphasizes both base salary and comprehensive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees