Event Operations Lead - Money20/20
About The Position
Informa Festivals is seeking an Event Operations Lead to join the New York-based Operations team within Money20/20. Based in the company’s 605 Third Avenue office, the role manages the operational delivery of Money20/20 USA in Las Vegas, overseeing the event from planning through post-event activities. The lead is responsible for ensuring timelines are met, strategy is delivered within budget, and stakeholders collaborate to create an exceptional event experience. The role also contributes expertise to other Informa Festivals projects and events. The position leads the Event Operations pillar, managing project leads and coordinating venue requirements, suppliers, budgets, workflows, and event production. It includes pre-show planning and onsite execution, as well as maintaining health and safety standards and supporting sustainability and process-improvement initiatives. Office attendance is essential, with a current pattern of three days per week, subject to change. Alternative working hours may be needed to support shows across time zones, and travel is required, including to the Netherlands, Thailand, and the United States. Informa’s broader work arrangement combines in-person work three or more days a week with flexibility to work from home or remotely at other times.
Requirements
- 3–5 years of proven large-scale event experience.
- Strong planning, prioritization, and implementation skills, with attention to detail.
- Creative thinking and the ability to develop bespoke ideas.
- Negotiation and financial or budget management skills.
- Self-motivated, resilient, and able to deliver consistently under pressure in a fast-paced, high-performance environment.
- Collaborative team player.
- Accountable and able to set personal goals.
- Flexible, open-minded, and adaptable.
- Office attendance is essential; the current pattern is three days a week and may change.
- Able to work alternative hours as necessary to support shows across different time zones.
- Able to travel for onsite event delivery, including to the Netherlands, Thailand, and the United States.
Nice To Haves
- Las Vegas tradeshow experience is preferred.
Responsibilities
- Oversee the full event lifecycle, including planning, execution, and post-event activities.
- Formulate and control the operational budget in partnership with the Head of Show Operations, Show VP, and finance team.
- Collaborate with internal partners, including creative, finance, marketing, and sales, and provide operational support and assistance.
- Partner with the Head of Show Operations and procurement team to secure suppliers for event requirements and develop and maintain strong supplier relationships.
- Work with the Commercial Operations Lead and Content Operations Lead to oversee processes, workflows, and sign-off, and review workflows to identify inefficiencies.
- Manage and mentor project leads supporting Money20/20 USA.
- Serve as the main point of contact for venue-related items, including food and beverage, internet, power, cleaning, and rigging.
- Partner with the creative team to manage AV, feature, and activation briefs from ideation to completion.
- Ensure effective control and monitoring of health and safety standards at the event.
- Support strategic initiatives, including sustainability and process improvement, with the Head of Show Operations, developing and applying best practices within the operations team.
- Contribute expertise to additional projects and events within Informa Festivals.
Benefits
- Welcoming community, with in-person and online social events, a charity day, and colleague groups and networks.
- Up to four days per year for volunteering, with charity match funding available.
- Bespoke training and learning, mentoring platforms, access to LinkedIn Learning courses, and support for internal job moves.
- 15 days of PTO, rising to 20 days after three years and 25 days after six years; 10 national holidays; a birthday leave day; and the option to work from almost anywhere for up to four weeks a year.
- 401(k) match.
- Health, vision, and dental insurance.
- Parental leave.
- Employee stock purchase plan offering company shares at a minimum 15% discount.
- Wellbeing support, including EAP assistance, mental health first aiders, and free access to a wellness app.
- Global awards and recognition programs.
- Opportunities to collaborate with teams around the world.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
