Event Operations Lead - Money20/20

Informa Festivals•New York, NY

5d•Hybrid

About The Position

Informa Festivals is seeking an Event Operations Lead to join the New York-based Operations team within Money20/20. Based in the company’s 605 Third Avenue office, the role leads the operational delivery of Money20/20 USA in Las Vegas, overseeing the show in its entirety and ensuring timelines are met, strategy is delivered within budget, and stakeholders collaborate to create an exceptional event experience. The position is central to pre-show planning and onsite execution and may also contribute expertise to additional Informa Festivals projects and events. The role oversees the full event lifecycle, operational budget, supplier relationships, venue requirements, and event production briefs. It manages and mentors project leads, supports established processes and workflow, and helps develop operational best practices, including sustainability and process improvement. Office attendance is currently required three days per week, subject to change. Alternative working hours may be necessary to support shows across time zones. Travel is required, including to the Netherlands, Thailand, and the United States.

Requirements

3–5 years of proven large-scale event experience.
Strong planning, prioritization, and implementation skills, with attention to detail.
Creative thinking and the ability to develop bespoke ideas.
Negotiation and financial or budget management skills.
Self-motivated, resilient, and able to thrive and deliver under pressure in a fast-paced, high-performance environment.
A dynamic and collaborative approach to teamwork.
Accountability and the ability to set personal goals.
Flexibility, open-mindedness, and adaptability.
Ability to attend the office; the current pattern is three days per week and may change.
Availability for alternative work hours as needed to support shows across time zones.
Ability to travel, including to the Netherlands, Thailand, and the United States.

Nice To Haves

Las Vegas tradeshow experience.

Responsibilities

Oversee the full event lifecycle, including planning, execution, and post-event activities.
Formulate and control the operational budget in partnership with the Head of Show Operations, Show VP, and finance team.
Collaborate with internal partners, including creative, finance, marketing, and sales, and provide operational support.
Partner with the Head of Show Operations and procurement team to secure suppliers for event requirements and maintain strong supplier relationships.
Work with the Commercial Operations Lead and Content Operations Lead to oversee processes, workflows, and sign-offs, and review workflows to identify inefficiencies.
Manage and mentor project leads supporting Money20/20 USA.
Serve as the main point of contact for venue-related items, including food and beverage, internet, power, cleaning, and rigging.
Partner with the creative team to manage AV, feature, and activation briefs from ideation through completion.
Ensure effective control and monitoring of health and safety standards at the event.
Support strategic initiatives, including sustainability and process improvement, with the Head of Show Operations, developing and applying operational best practices.

Benefits

Welcoming community culture with in-person and online social events, a charity day, and colleague groups and networks.
Up to four days per year to volunteer, with charity match funding available.
Career development through bespoke training, learning, mentoring platforms, LinkedIn Learning courses, and support for internal job moves.
15 days of PTO, increasing to 20 days after three years and 25 days after six years.
10 national holidays, a birthday leave day, and the opportunity to work from almost anywhere for up to four weeks per year.
401(k) match.
Health, vision, and dental insurance.
Parental leave.
Employee stock purchase plan offering company shares at a minimum 15% discount.
Wellbeing support through EAP assistance, mental health first aiders, and free access to a wellness app.
Global awards and kudos programs.
Opportunity to collaborate with teams around the world.