CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services•Scarborough, ME

1d•$51,000 - $63,500

About The Position

The Event Manager leads the team responsible for bringing brands to life in club locations by recruiting, hiring, training, and supervising in-store Product Demonstrators. The role oversees product preparation and presentation, ensures quality service for Club members, and coordinates communication among warehouse managers, vendors, and demonstrators. The position also supports new-location grand openings. The Event Manager directs activities for successful vendor-product events, promotions, and sales. The role works with the District Manager to assess event execution, sales, labor, and operational costs, and makes adjustments to achieve revenue, net income, operational, and customer-satisfaction goals. The position has direct reports and carries out hiring, retention, training, coaching, direction, and development responsibilities. Work may take place in an office, field, retail store, or warehouse. The role typically involves substantial physical activity, including standing for long periods, lifting or pushing up to 50 pounds, handling or preparing products and food, working in refrigerated or freezer areas, and traveling and driving. The posted schedule is Tuesday through Saturday, 8:00 a.m. to 5:00 p.m., though it may vary based on business needs.

Requirements

Associate's degree or equivalent experience required; a bachelor's degree or equivalent experience is preferred.
Three to five years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience.
Comfort recruiting, training, and leading a team in a friendly, motivating manner.
Strong leadership, communication, and attention-to-detail skills.
Demonstrated ability to lead high-performing teams and build and maintain customer or client relationships.
Ability to work independently, prioritize with minimal supervision, and meet deadlines.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Ability to direct, lead, and develop people, and to exercise independent judgment and coach employees through performance issues.
Flexible and adaptable; able to adjust to changing projects or business environments and thrive in a fast-paced environment.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
NEHA Professional Food Handler Certification required.
Available to participate in new-location grand openings as needed.
Able to engage in considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, handle or cook food as appropriate for demonstrations, work in extremely cold conditions such as refrigerated and freezer sections, and travel and drive.

Nice To Haves

Bachelor's degree or equivalent experience.
Experience in retail, hospitality, or food environments.

Responsibilities

Direct activities for successful events, promotions, and sales of vendor products.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to evaluate event execution rates, sales performance, labor hours, and operational costs, and make adjustments as needed.
Achieve revenue and net income objectives through sales activation, strategy, and expense management.
Improve operations to optimize customer satisfaction and loyalty.
Recruit, hire, retain, train, supervise, coach, guide, direct, and develop direct reports.
Oversee product preparation and presentation and ensure high-quality service for Club members.
Maintain communication among warehouse managers, vendors, and Product Demonstrators.
Participate in new-location grand openings as needed.
Use safe practices when handling products or cooking food.
Travel and drive as required.