CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services•Las Vegas, NV

10d•$51,000 - $63,500

About The Position

The Event Manager leads the team responsible for bringing brands to life in clubs through product demonstrations. The role recruits, hires, trains, and supervises in-store Product Demonstrators; oversees product preparation and presentation; ensures strong service for Club members; and coordinates with warehouse managers, vendors, and demonstrators, including support for new-location grand openings. The position directs activities for vendor product events, promotions, and sales, communicates strategies to achieve sales, service, and operational excellence, and collaborates with the District Manager to review event performance and adjust operations. It is responsible for meeting revenue and net income objectives through sales activation, strategy, and expense management, and for improving customer satisfaction and loyalty through better operations. Work may take place in an office, field, retail store, or warehouse and involves substantial physical activity and travel.

Requirements

Associate's degree or equivalent experience required; a bachelor's degree or equivalent experience is preferred.
The minimum qualifications section specifies 3–5 years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience. The summary also describes 3+ years of related retail, hospitality, or food-environment experience.
NEHA Professional Food Handler Certification required.
Ability to work independently, prioritize with minimal supervision, and meet deadlines.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Excellent written and verbal communication skills.
Flexible and adaptable to changes in projects or the business environment.
Track record of building and maintaining customer or client relationships.
Ability to direct, lead, and develop people.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
Ability to exercise independent judgment and coach employees through performance issues.
Ability to spend 66% or more of each workday in activities involving considerable physical activity; lift and/or push up to 50 pounds; stand for long periods; use products or cook food for demonstrations; work in extremely cold conditions such as refrigerated and freezer sections; and travel and drive.

Nice To Haves

Bachelor's degree or equivalent experience.
Experience in retail, hospitality, or food environments.

Responsibilities

Direct activities for successful events, promotions, and sales of vendor products.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to evaluate event execution rates, sales performance, labor hours, and operational costs, and make adjustments as necessary.
Achieve revenue and net income objectives through sales activation, strategy, and expense management.
Improve customer satisfaction and loyalty through operational improvements.
Hire, retain, train, coach, guide, direct, and develop direct reports using company-wide processes, tools, and resources.
Recruit, hire, train, and supervise in-store Product Demonstrators; oversee product preparation and presentation and coordinate with warehouse managers and vendors.
Participate in new-location grand openings as needed.
Travel and drive as required, and follow appropriate safety practices when handling products or cooking.