CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services•St. Louis, MI

5d•$51,000 - $63,500

About The Position

The Event Manager leads the team responsible for bringing brands to life in clubs through product demonstrations. The role recruits, hires, trains, and supervises in-store Product Demonstrators; oversees product preparation and presentation; ensures strong service for Club members; and coordinates with warehouse managers, vendors, and demonstrators. The manager may also support new-location grand openings. The position directs successful vendor-product events, promotions, and sales, communicates strategies for sales, service, and operational excellence, and works with the District Manager to evaluate event execution, sales, labor, and operating costs. The manager is accountable for revenue and net income objectives, expense management, customer satisfaction, and ongoing development of the company’s governance framework, policies, and procedures. Work may take place in an office, field, retail store, or warehouse. The role typically involves substantial physical activity and requires travel and driving. The schedule is Tuesday through Saturday, 8:00 a.m. to 5:00 p.m., though it may vary based on business needs. The job remains open until filled.

Requirements

Associate’s degree or equivalent experience required; a bachelor’s degree or equivalent experience is preferred.
Three to five years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience.
NEHA Professional Food Handler Certification required.
Ability to work independently, prioritize with minimal supervision, and meet deadlines.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Excellent written and verbal communication skills.
Flexibility and adaptability in response to changing projects or business environments.
Track record of building and maintaining customer or client relationships.
Ability to direct, lead, and develop people.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
Ability to exercise independent judgment and coach employees through performance issues.
Ability to engage in considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, use products or cook food for demonstrations, and work in very cold conditions such as refrigerated and freezer sections.
Ability to travel and drive, and to follow proper safety practices when handling products and cooking.

Nice To Haves

Bachelor’s degree or equivalent experience.
Experience in retail, hospitality, or food environments.
Experience recruiting, training, and leading a team in a friendly, motivating way.

Responsibilities

Direct activities involved in successful events, promotions, and sales of vendor products.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to evaluate event execution rates, sales performance, labor hours, and operational costs, and make adjustments as needed.
Achieve revenue and net income objectives through sales activation, strategy, and expense management.
Improve operations to optimize customer satisfaction and loyalty.
Recruit, hire, retain, train, coach, guide, direct, and develop direct reports using company processes, tools, and resources.
Oversee product preparation and presentation and ensure high-quality service for Club members.
Coordinate communication among warehouse managers, vendors, and Product Demonstrators.
Participate in new-location grand openings as needed.