CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services•Federal Way, WA

1d•$80,169 - $83,405

About The Position

The Event Manager leads the team responsible for bringing brands to life in club retail locations through product demonstrations. The role recruits, hires, trains, supervises, and develops in-store Product Demonstrators; oversees product preparation and presentation; and ensures high-quality service for Club members. The Event Manager also maintains communication among warehouse managers, vendors, and demonstrators, and supports new-location grand openings as needed. The position directs activities for events, promotions, and vendor product sales; communicates strategies for sales, service, and operational excellence; and works with the District Manager to evaluate event execution, sales, labor hours, and operating costs. The role is accountable for revenue and net income objectives, expense management, customer satisfaction, and ongoing support of the company’s governance framework, policies, and procedures. Work may take place in an office, field, retail store, or warehouse. The schedule is Tuesday through Saturday, 8:00 a.m. to 5:00 p.m., and may vary based on business needs. Travel and driving are required. The job involves substantial physical activity, including standing for long periods, lifting or pushing up to 50 pounds, using products or cooking food for demonstrations, and potentially working in refrigerated or freezer sections.

Requirements

Associate’s degree or equivalent experience required.
Three to five years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience.
NEHA Professional Food Handler Certification required.
Ability to work independently, prioritize with minimal supervision, and meet deadlines.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Excellent written and verbal communication skills.
Flexibility and adaptability to changing projects or business environments.
Track record of building and maintaining customer or client relationships.
Ability to direct, lead, and develop people.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
Ability to exercise independent judgment and coach employees through performance issues.
Ability to travel and drive.
Ability to engage in considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, use products or cook food for demonstrations, and work in extremely cold conditions when required.

Nice To Haves

Bachelor’s degree or equivalent experience.
Degree in Marketing, Business Administration, or a related field.
Related experience in retail, hospitality, or food environments.
Availability to participate in new-location grand openings as needed.

Responsibilities

Direct activities involved in successful events, promotions, and sales of vendor products.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to review event execution rates, sales performance, labor hours, and operating costs, and make adjustments as needed.
Achieve revenue and net income objectives through sales activation, strategy, and expense management.
Improve operations to optimize customer satisfaction and loyalty.
Hire, retain, train, coach, guide, direct, and develop direct reports using company processes, tools, and resources.
Recruit, hire, train, and supervise in-store Product Demonstrators.
Oversee product preparation and presentation and ensure high-quality service for Club members.
Coordinate communication among warehouse managers, vendors, and demonstrators.
Participate in new-location grand openings as needed.
Use proper safety practices when handling products and preparing or cooking food for demonstrations.