CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services•Waterbury, CT

4d•$51,000 - $63,500

About The Position

Club Demonstration Services (CDS) is seeking an Event Manager to recruit, hire, train, and supervise in-store Product Demonstrators. The role oversees product preparation and presentation, including food safety and sanitation, and ensures demonstrators are trained to prepare demonstrations and provide excellent customer service. The Event Manager communicates with warehouse managers, vendors, and demonstrators and may participate in new-location grand openings. The position directs activities for successful events, promotions, and vendor product sales; communicates strategies and tactics to achieve sales, service, and operational excellence; and collaborates with the District Manager to evaluate event execution, sales, labor, and operating costs. It also supports the corporate governance framework and works toward revenue, net income, and customer-satisfaction objectives through sales activation, operations, and expense management. The position has direct reports and is responsible for hiring, retaining, training, coaching, guiding, directing, and developing them. The schedule is Tuesday through Saturday, 8:30 a.m. to 5:30 p.m., and may vary based on business needs. Work may take place in an office, field, retail store, or warehouse. The role requires travel and driving, substantial physical activity, prolonged standing, and the ability to lift or push up to 50 pounds. It may involve working in cold or refrigerated areas and handling products or cooking food for demonstrations.

Requirements

High school education or equivalent is listed in the role overview.
Two to four years of related experience in retail, hospitality, or food environments is listed in the role overview.
The minimum qualifications section specifies an associate's degree or equivalent experience; a bachelor's degree or equivalent experience is preferred.
The minimum qualifications section specifies 3–5 years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience.
NEHA Professional Food Handler Certification is required.
Strong leadership, communication, and detail-orientation skills.
Ability to lead high-performing teams and direct, lead, and develop people.
Ability to exercise independent judgment and work independently, prioritize, and meet deadlines with minimal supervision.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Ability to coach and counsel employees and take corrective measures as needed.
Excellent written and verbal communication skills.
Flexibility and adaptability in a fast-paced environment and when projects or business conditions change.
Track record of building and maintaining customer or client relationships.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
Ability to travel and drive.
Ability to engage in considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, handle products or cook food for demonstrations, and work in very cold conditions when required.
Use proper safety practices when handling products or cooking.

Nice To Haves

Bachelor's degree or equivalent experience.

Responsibilities

Recruit, train, and hire part-time staff and Product Demonstrators.
Direct and supervise direct reports, including retaining, coaching, guiding, evaluating, and developing them.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and customer service.
Communicate with warehouse managers, vendors, and in-store Product Demonstrators.
Participate in new-location grand openings as required.
Direct activities for successful events, promotions, and vendor product sales.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to evaluate event execution rates, sales performance, labor hours, and operating costs, and make adjustments as necessary.
Achieve revenue and net income objectives through sales activation, strategy, and expense management.
Improve operations to optimize customer satisfaction and loyalty.
Perform other related duties assigned by a supervisor or manager.