CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services • Glendale, MO

4d • $51,000 - $63,500

About The Position

Club Demonstration Services (CDS) is hiring an Event Manager to recruit, hire, train, and supervise in-store Product Demonstrators. The role oversees vendor product events, product preparation and presentation, food safety and sanitation, and customer service for Club members. It requires communication with warehouse managers, vendors, Product Demonstrators, and other stakeholders, and participation in new-location grand openings as required.

The Event Manager directs event, promotion, and product-sales activities; communicates strategies to achieve sales, service, and operational excellence; and works with the District Manager to review event execution, sales, labor hours, and operational costs. The position is accountable for revenue and net income objectives, expense management, customer satisfaction, and the development of direct reports. Work may take place in an office, field, retail store, or warehouse environment, and includes travel and driving.

The stated schedule is Tuesday through Saturday, 8:30 a.m. to 5:30 p.m., and may vary based on business needs. The job will remain open until filled.

Requirements

• High school education or equivalent is listed in the opening requirements.
• Associate's degree or equivalent experience is listed as required in the minimum qualifications; a bachelor's degree or equivalent experience is preferred.
• Two to four years of related experience in retail, hospitality, or food environments is listed in the opening requirements.
• Three to five years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience, is listed in the minimum qualifications.
• NEHA Professional Food Handler Certification is required.
• Strong leadership, written and verbal communication, and attention to detail.
• Proven ability to lead and develop effective teams, delegate, train, and evaluate performance.
• Ability to work independently, prioritize with minimal supervision, and meet deadlines.
• Ability to exercise independent judgment and coach and counsel employees, taking corrective measures as needed.
• Flexibility and adaptability in a fast-paced environment and when projects or business conditions change.
• Ability to build and maintain customer and client relationships.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
• Ability to travel and drive.
• Ability to perform considerable physical activity, lift and/or push up to 50 pounds, stand for extended periods, use products or cook food for demonstrations, and work in extremely cold conditions such as refrigerated and freezer sections.
• Use proper safety practices when handling products and/or cooking.

Nice To Haves

• Bachelor's degree or equivalent experience.

Responsibilities

• Direct activities for successful events, promotions, and sales of vendor products.
• Recruit, hire, retain, train, coach, guide, direct, and develop Product Demonstrators and other direct reports.
• Oversee product preparation and presentation, including food safety and sanitation.
• Train Product Demonstrators in demonstration preparation and customer service.
• Communicate strategies and tactics to achieve sales, service, and operational excellence.
• Communicate with warehouse managers, vendors, and in-store Product Demonstrators.
• Collaborate with the District Manager to assess execution rates, sales performance, labor hours, and operational costs, making adjustments as needed.
• Achieve revenue and net income objectives through sales activation, strategy, and expense management.
• Optimize customer satisfaction and loyalty through improved operations.
• Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
• Participate in new-location grand openings as required.

Benefits

• Medical, dental, vision, and life benefits.
• Short- and long-term disability.
• 401(k) plan.
• Generous paid time off.
• Set Tuesday–Saturday schedule, 8:30 a.m.–5:30 p.m., subject to variation based on needs.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree