Event Manager - Arizona

Mindful Support Services•Phoenix, AZ

5d•$85,000 - $95,000•Remote

About The Position

The Event Manager leads the planning, budgeting, execution, and continuous improvement of Mindful Support Services’ events. The role owns established event processes while strengthening structure, accountability, and consistency across the organization. It drives stakeholders and senior leaders through decisions, deadlines, and preparation, and ensures Mindful’s brand and culture are reflected at events. Strong communication, attention to detail, sound judgment, adaptability, and enthusiasm for travel are essential. The position manages a portfolio of events, including provider events, continuing education programs, recruiting and networking events, office openings, company celebrations, leadership retreats, executive offsites, and other priority activities. It also develops event processes and materials, coordinates executive schedules and travel, manages budgets and vendors, tracks event activity and outcomes, and prepares post-event reporting. This is a full-time remote position involving regular collaboration across departments, leaders, vendors, and external partners. It requires travel of up to 50% to major events and other priority activities. Travel may include air travel, overnight stays, and local driving, with occasional evening or weekend work depending on the event schedule. The work also involves sustained computer and video-conference use and working remotely, in offices, venues, and event environments.

Requirements

At least 4 years of experience in event management, experiential events, project management, or a comparable role with end-to-end ownership.
Demonstrated ability to independently manage multiple complex events, deadlines, vendors, budgets, and stakeholder groups.
Experience partnering with senior leaders or executives on events, retreats, offsites, or organizational initiatives.
Experience creating and improving event processes, SOPs, templates, and repeatable workflows.
Strong budgeting and vendor-management experience, including contracts, expense tracking, and cost reconciliation.
Excellent written communication skills and the ability to prepare clear, leadership-ready materials.
Proficiency with Microsoft 365 and comfort learning CRM, event, project-management, travel, and AI-enabled productivity tools.
Ability to travel up to 50%, including for occasional evening and weekend events.
Exceptional attention to detail, including anticipating gaps, dependencies, and risks.
Ownership and accountability, including taking initiative, closing loops, and driving work through completion.
Organization and prioritization skills to manage competing events, stakeholders, budgets, and deadlines.
Communication and influence skills to establish clear expectations and drive follow-through across teams and leadership.
Adaptability and problem-solving skills, including responding to feedback, adjusting quickly, and bringing solutions when challenges arise.
Judgment and discretion when handling sensitive business and leadership information.
Technology fluency and ability to use technology and approved AI tools to improve organization, communication, analysis, and efficiency.

Nice To Haves

Experience in behavioral health, healthcare, or provider-facing roles.
Familiarity with platforms such as Eventbrite, Monday.com, HubSpot, or travel booking tools.
Strong writing and/or creative skills to support event promotions and engagement.
Experience working remotely.

Responsibilities

Lead end-to-end planning and execution for provider events, continuing education programs, recruiting and networking events, office openings, company celebrations, leadership retreats, executive offsites, and other priority events.
Manage venues, vendors, contracts, catering, A/V, registration, signage, transportation, accommodations, attendee communications, materials, and on-site logistics.
Travel to major events and provide hands-on leadership before, during, and after execution.
Anticipate risks and gaps, and provide organized recommendations and solutions to keep events on track.
Own the established event portfolio and calendar while improving the systems, standards, and processes that support execution.
Develop and maintain event SOPs, planning templates, timelines, checklists, approval paths, communication standards, and post-event workflows.
Review and improve event processes based on lessons learned, stakeholder feedback, and changing business needs.
Use approved AI and productivity tools to improve planning, communication, documentation, analysis, and follow-through.
Drive accountability across departments and leadership by securing decisions, approvals, content, deliverables, and follow-up.
Prepare leaders and executives with briefs, agendas, schedules, talking points, attendee information, travel details, and supporting materials.
Coordinate executive schedules, travel, itineraries, and logistics for retreats, offsites, and other priority activities.
Translate event meetings and debriefs into clear decisions, owners, deadlines, and next steps, and drive follow-through to completion.
Develop event budgets, monitor approved spending, coordinate invoices, identify cost risks, and provide expense reporting and financial recaps.
Manage external vendor relationships and contracts while maintaining expectations for quality, timelines, and event standards.
Maintain accurate CRM records, event trackers, stakeholder information, attendance data, event history, commitments, and follow-up activities.
Measure registration, attendance, engagement, spending, follow-up activity, and applicable business outcomes.
Prepare concise post-event reporting with lessons learned and recommendations to strengthen future events.