Event Manager - HALL Park Hotel

Coury Hospitality•Frisco, TX

About The Position

The Event Manager guides clients through the event planning process, from initial coordination to post-event follow-up. The role partners with Sales, Banquets, Culinary, and other departments to align event details and ensure smooth execution. Through proactive communication, thoughtful problem-solving, and personalized service, the Event Manager creates exceptional client experiences while identifying ways to enhance events and grow revenue.

Requirements

  • High school diploma or GED and 1–2 years of relevant event management experience, or a two-year degree in Hospitality, Hotel and Restaurant Management, Business Administration, or a related field and at least 1 year of relevant experience.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage event details, room blocks, meeting space, billing, and client expectations.
  • Ability to collaborate across departments and manage changing priorities.
  • Strong customer service skills and a professional, solutions-oriented approach.
  • Ability to identify upselling opportunities and support revenue goals.
  • Ability to communicate effectively with clients, team members, and vendors.
  • Ability to move throughout the property and stand for extended periods during events.

Nice To Haves

  • Experience coordinating conferences, social gatherings, and other events.
  • Previous leadership or management experience.

Responsibilities

  • Guide clients through event planning, from initial coordination through post-event follow-up.
  • Coordinate event details and keep multiple priorities on track.
  • Collaborate with Sales, Banquets, Culinary, and other departments to ensure seamless event execution.
  • Build strong client relationships, anticipate client needs, and provide personalized service.
  • Manage event details, room blocks, meeting space, billing, and client expectations.
  • Communicate proactively and resolve challenges with a solutions-oriented approach.
  • Identify opportunities to enhance events, upsell, and support revenue goals.
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