Event Management and Experiences Manager

TransUnion • Boca Raton, FL

1d • $90,000 - $135,000 • Hybrid

About The Position

The Event Management and Experiences Manager is a key leader of the Event Management & Experiences team and is responsible for leading the strategic planning, coordination, flawless execution, and performance management of TransUnion's Diversified Markets events. These events span across multiple business verticals and solutions and include proprietary customer summits, customer advisory boards, and B2B tradeshows of varying scale. The role will manage events directly and also lead a team of direct reports who support the portfolio of events. This role reports to the Director, Event Management & Experiences. This is a hybrid position, requiring regular performance of job responsibilities virtually and in-person at an assigned TU office location for a minimum of two days a week.

Requirements

• Bachelor’s degree in marketing, communications, hospitality, business, or a related field, or equivalent relevant professional experience
• 7+ years experience planning and executing complex B2B events, including large-scale trade shows, proprietary customer events, executive programs, or customer advisory boards
• People leadership experience, including hiring, coaching, developing, and managing event professionals and creating clear accountability across a team
• Strong working knowledge of end-to-end event management, including strategy, budgeting, sourcing, contracting, production, attendee experience, risk management, on-site operations, and post-event measurement
• Experience partnering with marketing, sales, product, procurement, finance, legal, and senior leaders in a complex, matrixed organization
• Executive presence and strong written and verbal communication skills, with the ability to influence decisions, manage expectations, and tailor recommendations for different audiences
• Strong financial and commercial acumen, including experience managing event budgets, negotiating with agencies and vendors, controlling scope, and identifying cost efficiencies
• Ability to translate business objectives into event strategies, success measures, and actionable recommendations using attendee insights, performance data, and ROI indicators
• Excellent judgment and composure under pressure, with a track record of resolving issues, managing escalations, and making sound decisions during live events
• Ability to travel 25%

Nice To Haves

• Experience with Cvent or comparable event management platforms; familiarity with project management and collaboration tools is also beneficial
• Experience leading agency, production, exhibit, venue, and other event vendor relationships across multiple programs
• Experience developing event portfolio recommendations and advising business partners on where and how to invest based on audience, objectives, and performance
• CMP, CMM, DES, or another relevant event industry credential is a plus

Responsibilities

• Lead and actively participate in in-person event execution, with consistent on-site presence for planning milestones, rehearsals, and live event delivery
• Own and provide hands-on leadership for a portfolio of 6–8 high-visibility events (proprietary customer summits, customer advisory boards, B2B tradeshows) annually, including on-site oversight to ensure seamless execution and stakeholder satisfaction
• Coach and support a team of 2–4 event professionals through regular virtual and in-office collaboration, real-time guidance, and on-site leadership during key event phases
• Partner cross-functionally with internal stakeholders (e.g., marketing, sales, product, and leadership) in a complex, matrixed environment to align on event strategy and execution
• Navigate competing priorities and stakeholder needs, balancing strategic objectives with tactical delivery across multiple concurrent events
• Conduct on-site venue walk-throughs, vendor meetings, and logistical reviews to ensure operational readiness and high-quality execution
• Serve as the primary on-site decision-maker during live events, proactively managing issues and escalations in real time
• Demonstrate a “player-coach” approach by contributing directly to execution while leading overall event strategy, team performance, and delivery outcomes
• Maintain flexibility to travel and work extended or non-standard hours, including early mornings, evenings, and occasional weekends based on event schedules

Benefits

• Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans
• Tax‑advantaged HSA and FSA accounts
• Company‑paid basic life and AD&D
• Optional voluntary life and AD&D for you and your family
• Short‑ and long‑term disability
• Legal plan
• Pet insurance
• Travel accident coverage
• Adoption assistance
• Fertility planning coverage
• Caregiver support
• Dependent Care FSA for possibility of an employer match
• Complimentary Care@Work membership
• Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return
• 401(k) with employer match
• Employee Stock Purchase Plan (ESPP)
• Financial wellness resources
• Career coaching
• Optional long‑term care insurance
• Tuition reimbursement
• Flexible time off for exempt employees or paid time off for nonexempt employees
• Up to 12 paid holidays per year
• Commuter benefits
• Employee discounts
• Charitable gift matching
• Paid volunteer time off
• Corporate volunteer events
• 24/7 support including professional therapy, coaching, and emotional well‑being programs
• Guided meditation and resources that support physical, mental, social, and financial wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level