Event Facilities Technician

Rocket Companies•Detroit, MI

About The Position

The Event Facilities Technician is a hands-on, physically active venue operations position responsible for preparing, maintaining, and resetting event spaces across the Rock Events venue portfolio. The role brings event floor plans to life by setting tables and chairs, building stages and dance floors, positioning bars and other furnishings, assisting with event load-in and load-out, and resetting spaces after events. The technician also keeps venues clean and guest-ready by sweeping, mopping, vacuuming, refreshing restrooms, removing trash, and maintaining event spaces before, during, and after events. The position involves working with hands, staying active, solving problems, and taking pride in creating clean, polished, properly set spaces. The technician works with Event Managers and other team members, supports other Rock Events venues as business needs require, and follows company safety policies and operational procedures.

Requirements

High school diploma or equivalent preferred.
Strong attention to detail and pride in maintaining clean, organized, and professional spaces.
Strong work ethic and ability to work with a sense of urgency, particularly during event setups, room flips, and breakdowns.
Self-motivated, with the ability to work independently and collaboratively.
Resourceful, solutions-oriented mindset and willingness to help wherever needed.
Ability to routinely lift, carry, push, pull, and move items weighing up to 75 pounds.
Valid driver's license required.
Professional and courteous when interacting with clients, guests, vendors, and team members.
Ability to work a flexible event-driven schedule, including early mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

Previous experience in event setup, venue operations, banquet setup, facilities, building services, or a similar hands-on environment; experience is preferred but not required.
Basic computer skills.

Responsibilities

Set up event spaces according to floor plans and event specifications, including tables, chairs, bars, staging, dance floors, and other event furnishings and equipment.
Break down event spaces after events and properly organize and store furniture, equipment, and event supplies.
Complete room flips and resets efficiently and accurately, adjusting layouts and furnishings between events.
Clean and prepare indoor and outdoor event spaces before, during, and after events, including sweeping, mopping, vacuuming, sanitizing surfaces, and cleaning glass.
Maintain venue cleanliness and presentation throughout events, including waste removal, restroom upkeep, spill cleanup, and keeping guest-facing areas clean and polished.
Assist clients, caterers, vendors, rental companies, and other event partners with load-in and load-out activities.
Work closely with Event Managers and other Rock Events team members to execute event setups, breakdowns, and venue needs accurately and efficiently.
Respond to last-minute event changes by physically adjusting room layouts, furniture, and equipment as needed.
Conduct routine facility walkthroughs to identify maintenance, safety, cleanliness, or presentation concerns and report issues as needed.
Assist with general venue upkeep and other hands-on operational needs as assigned.
Support other Rock Events venues and teams based on business needs.
Respond appropriately during emergency situations and facility evacuations when necessary.
Follow all company safety policies and operational procedures.