Event Technician

Aston Carter•Santa Clara, CA
•$32 - $40•Onsite

About The Position

The Event Technician supports a corporate campus by ensuring the smooth execution of onsite meetings, conferences, executive events, and workplace activities. The role provides audiovisual (AV) support, room readiness, event coordination, and customer service, including assistance for hybrid meetings and high-visibility leadership events. The technician works with Workplace Experience, Facilities, IT, Security, and vendors to resolve technical issues, maintain event technology, and improve event support processes. The position is fully onsite in Santa Clara, California, Monday through Friday, from 8 AM to 5 PM. It is a contract position.

Requirements

  • At least 2 years of AV, event technology, conference services, or related technical support experience.
  • Experience supporting corporate meetings, executive presentations, or large-scale events.
  • Hands-on experience with Microsoft Teams Rooms, Zoom Rooms, Webex, or similar conferencing platforms.
  • Strong troubleshooting skills involving AV, video conferencing, and presentation technologies.
  • Excellent customer service and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfort supporting executive and client-facing events.

Nice To Haves

  • Experience supporting a large corporate campus or enterprise environment.
  • CTS (Certified Technology Specialist) certification or equivalent AV credentials.
  • Experience with digital signage, streaming platforms, and event production tools.
  • Familiarity with ticketing systems and workplace service management platforms.

Responsibilities

  • Provide onsite technical support for meetings, town halls, executive briefings, trainings, and special events.
  • Set up, test, and operate audiovisual equipment, including microphones, displays, projectors, cameras, speakers, and video conferencing platforms.
  • Ensure meeting rooms and event spaces are operational and ready for events.
  • Troubleshoot AV, connectivity, and presentation issues in real time.
  • Support hybrid meetings with onsite and remote participants.
  • Serve as the primary point of contact for event-related technical support.
  • Provide customer service to executives, employees, and guests.
  • Partner with Workplace Experience, Facilities, IT, and Security teams to support event execution.
  • Maintain professionalism and composure during high-visibility meetings and leadership events.
  • Perform routine inspections and preventative maintenance on AV equipment.
  • Track, inventory, and maintain event technology assets and supplies.
  • Document equipment configurations, event setups, and troubleshooting procedures.
  • Coordinate vendor support and repairs when necessary.
  • Assist with room scheduling coordination and event logistics.
  • Support campus activities, employee engagement events, and company functions.
  • Follow workplace safety standards and operational procedures.
  • Identify opportunities to improve event support processes and user experience.

Benefits

  • Medical, dental, and vision benefits, if eligible.
  • Critical Illness, Accident, and Hospital coverage, if eligible.
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available, if eligible.
  • Voluntary Life and AD&D insurance for the employee and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off/leave, including PTO, vacation, or sick leave, if eligible.
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