Event Technician

Aston Carter•Santa Clara, CA

8d•$32 - $40•Onsite

About The Position

The Event Technician provides hands-on audiovisual setup, operation, troubleshooting, and customer support for meetings and events at a high-profile corporate campus in Santa Clara, California. The role supports executive meetings, town halls, conferences, trainings, hybrid meetings, and other workplace events, ensuring meeting rooms and event spaces are fully configured and ready for use. Equipment and platforms include microphones, displays, projectors, cameras, speakers, Microsoft Teams Rooms, Zoom Rooms, Webex, digital signage, and streaming technologies. The technician serves as a primary contact for event-related technical support, delivers professional service to executives, employees, and guests, and coordinates with Workplace Experience, Facilities, IT, and Security. The role also involves equipment inspections and maintenance, inventory tracking, documentation, vendor coordination, room scheduling support, and assistance with event logistics. This is a fast-paced, fully onsite contract position with a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m.

Requirements

At least 2 years of experience in AV, event technology, conference services, or related support roles, including trade shows, moving, or staging.
Experience supporting corporate meetings, executive presentations, or large-scale events.
Hands-on experience with Microsoft Teams Rooms, Zoom Rooms, Webex, or similar video conferencing platforms.
Strong troubleshooting skills involving AV systems, video conferencing tools, and presentation technologies.
Excellent customer service skills and a customer-first mindset.
Clear and professional verbal and written communication skills.
Ability to manage multiple priorities and tasks in a fast-paced corporate environment.
Comfort supporting executive and client-facing events professionally.
Strong executive presence and professional demeanor.
Proactive, solution-oriented approach and ability to anticipate needs and resolve issues quickly.
Exceptional attention to detail in event setup, documentation, and execution.
Ability to remain calm under pressure during live events and high-stakes meetings.
Strong relationship-building and collaboration skills.

Nice To Haves

Experience supporting a large corporate campus or enterprise environment.
CTS (Certified Technology Specialist) certification or equivalent AV credentials.
Experience with digital signage, streaming platforms, and event production tools.
Familiarity with ticketing systems and workplace service management platforms.

Responsibilities

Provide onsite technical support for meetings, town halls, executive briefings, trainings, and special events.
Set up, test, and operate audiovisual equipment and video conferencing platforms.
Ensure meeting rooms and event spaces are operational, properly configured, and ready before use.
Troubleshoot audiovisual, connectivity, and presentation issues in real time.
Support hybrid meetings with onsite and remote participants.
Serve as the primary point of contact for event-related technical support and inquiries.
Provide prompt, professional customer service to executives, employees, and guests.
Coordinate with Workplace Experience, Facilities, IT, and Security teams to execute events.
Maintain professionalism and composure during high-visibility meetings and leadership events.
Inspect and perform preventative maintenance on AV equipment.
Track and maintain event technology assets, equipment, and supplies.
Document equipment configurations, event setups, and troubleshooting procedures.
Coordinate vendor support and equipment repairs when necessary.
Assist with room scheduling coordination and event logistics across the corporate campus.
Provide technical and logistical assistance for campus activities, employee engagement events, and company functions.
Follow workplace safety standards and operational procedures during setup, operation, and teardown.
Identify opportunities to improve event support processes, workflows, and user experience.

Benefits

Medical insurance, if eligible.
Dental insurance, if eligible.
Vision insurance, if eligible.
Critical illness, accident, and hospital coverage, if eligible.
401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
Voluntary life and AD&D insurance for employees and dependents, if eligible.
Short- and long-term disability coverage, if eligible.
Health Spending Account (HSA), if eligible.
Transportation benefits, if eligible.
Employee Assistance Program, if eligible.
Time off or leave, including PTO, vacation, or sick leave, if eligible.