Event Coordinator

Dave & Buster's Inc.•Humble, TX

5d•$10 - $17

About The Position

The Event Coordinator supports the sales department by handling administrative functions and confirmation calls that help the store operate efficiently. The role also participates in the sales process and books a portion of the social-event market. The coordinator works with guests, the Sales Team, Management Team, and Operations to communicate event needs and keep event details and paperwork current. Additional duties may be assigned.

Requirements

Friendly attitude and a demonstrated “You Got It” approach.
Good decision-making skills and effective communication with guests, the Sales Team, and the Management Team.
Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
Ability to clearly communicate guest needs to Operations and other team members.
Strong organizational skills.
Strong verbal skills.
Ability to analyze basic data to support decision-making by Operations and the Sales Team.
Ability to read and communicate in English.

Responsibilities

Ensure each Special Events Guest’s needs are met and communicate host requests so contracts are updated.
Handle requests for proposals and calls for social events, converting inquiries into booked business.
Conduct site tours as needed.
Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure appropriate staffing.
Provide administrative support to the Sales Department, including following up with event hosts after a sale is closed and communicating changes to banquet event orders or signed contracts to Operations.
Follow up on accounts receivable, collect payment information, and close remaining balances.
Submit check requests and invoices as needed.
Ensure Operations has the most up-to-date banquet event order for each event.
Offer upselling opportunities to event hosts after a sale is closed.
Perform other duties as assigned and assist team members when needed.